Search the 7 jobs at Cockroach Labs

The Director of Documentation will oversee the technical documentation strategy for Cockroach Labs, managing a team of technical writers to produce high-quality documentation. Responsibilities include collaborating with engineering and product teams, mentoring writers, and continuously improving documentation processes to align with product strategy.

As a Senior Staff Sales Engineer, you'll collaborate with the sales team to introduce and demonstrate CockroachDB to potential clients, addressing technical challenges and leading product presentations. Your role involves developing solution architectures and prototyping integrations while building strong relationships with customers and internal teams.

The Incident Manager at Cockroach Labs will oversee the resolution of incidents across various environments and ensure adherence to incident management protocols. Responsibilities include leading incident response efforts, conducting root cause analysis, managing communications with stakeholders, and optimizing incident management processes. This role requires excellent troubleshooting skills and proficiency in scripting for problem management.

The Staff Enterprise Architect at Cockroach Labs will guide customers in leveraging CockroachDB for their applications, leading design and implementation efforts while developing best practices. The role entails collaborating with sales and customer success teams to drive business opportunities and ensure customer satisfaction as they modernize their SQL applications.

The Customer Success Manager at Cockroach Labs will onboard clients, ensure successful adoption of CockroachDB, address technical issues, and foster customer relationships. They will collaborate with sales and professional services to optimize customer success plans and drive product utilization and growth.

The Staff Technical Writer will drive the documentation strategy for CockroachDB deployment and operations, creating how-to guides, tutorials, and reference materials. They will collaborate with engineers and product managers to understand user needs, improve documentation processes, and contribute to team growth.

The Senior Technical Program Manager will lead the planning and execution of complex technical programs, focusing on operational excellence in the R&D department. Responsibilities include requirements gathering, metrics tracking, risk assessment, and continuous process improvement to enhance collaboration across teams and ensure alignment with corporate goals.