ComplyAdvantage Benefits Overview

Lead global post-sale organization (Solution Consulting, Global Services, Customer Success, CX Strategy & Ops). Own onboarding, adoption, value realization, renewals, and technical pre-sales; build an AI-led operating model, drive NRR/ARR, and execute the migration from Classic to Mesh. Serve as executive sponsor for strategic accounts and recruit regional leaders.

Lead full new-business sales cycle for fintech, banks, and payments: build territory strategy, generate pipeline with a BDR, qualify and negotiate complex deals, close net-new logos, and provide market feedback to product teams. Consistently exceed new-business quota while mentoring junior sellers and operating in an entrepreneurial, cross-functional environment focused on financial crime prevention.

Lead the Americas Customer Success organization to protect and grow revenue, reduce churn, accelerate time-to-value, and develop high-performing teams. Build onboarding and value frameworks, manage senior customer relationships, drive expansion with Sales, and surface voice-of-customer insights to Product and Engineering.