Jobs at Decagon

Lead a team of engineers building AI agents, collaborate with customers, ensure high-quality deployments, and define technical strategies.

The role involves cultivating relationships with senior executives, managing strategic partnerships, and driving Decagon's growth in the U.S. by leveraging executive networks across various sectors, including private equity and technology.

As a Senior Solutions Engineer, you will act as a technical advisor, integrating Decagon's AI solutions into customer environments and collaborating with sales teams to create tailored solutions.

As a Senior Software Engineer, you will design and implement AI agents, optimize customer interactions, and work with industry leaders to enhance the agent platform.

Design, build, and operate scalable cloud infrastructure and developer platforms. Own enterprise customer deployments (networking, permissions, provisioning), ensure reliability (monitoring, on-call, incident response), automate CI/CD and deployments, produce runbooks and automation, and collaborate with product, security, and customer teams to meet compliance and operational requirements.

Senior Commercial Counsel will draft, negotiate, and close enterprise commercial agreements (SaaS, MSAs, SOWs, NDAs, DPAs), partner cross-functionally with Sales, Product, Security, and Finance, build contracting policies and CLM processes, enforce controls, and help scale legal infrastructure and playbooks for a hypergrowth AI company.

Lead and develop conversational AI models for Decagon's agents, enhancing their capabilities and integrating them into production systems. Collaborate on research to improve AI performance and user satisfaction.

The Staff Research Engineer is responsible for developing and deploying conversational AI models, improving agent capabilities, and leading engineering efforts in a collaborative environment.

As a Technical Program Manager, you will lead complex customer deployments and cross-functional programs, driving operational excellence and managing dependencies to ensure timely and high-quality delivery.

The Technical Recruiter will partner with company leaders to build Engineering, Product & Design teams, optimize hiring processes, and engage with top talent.

Negotiate, draft, and close high-volume enterprise commercial agreements (SaaS, MSAs, SOWs, NDAs, DPAs, partner/reseller). Partner cross-functionally with Sales, Product, Security, and Finance to balance legal risk and business outcomes. Build contracting processes, policies, CLM integrations, and legal playbooks to scale operations and accelerate revenue while protecting the company.

The Revenue Strategy & Operations Manager will lead go-to-market strategies, manage forecasts and KPIs, optimize performance, and drive operational efficiency across teams at Decagon.

Design and operate production infrastructure for high-scale systems. Collaborate with teams to architect solutions, ensure reliability, and optimize performance.

Manage the full sales cycle for enterprise accounts, generate pipeline, collaborate with teams, and foster relationships with key stakeholders to drive revenue.

The Business Value Consultant will partner with sales to develop business cases, build ROI models, and operationalize value-based selling to enhance strategic enterprise deals.

As a Senior Software Engineer, you'll build self-serve tools for AI agent configuration and deployment, focusing on user-friendly interfaces and analytics, while collaborating with product and design teams.

Lead full-stack engineering for AI agent platforms, mentor engineers, drive technical strategy, and enhance user experience through product development.

Coordinate end-to-end interview scheduling for engineering candidates, ensure a white-glove candidate experience, communicate with recruiters and stakeholders, track timelines and SLAs, surface risks and trends, and improve coordination workflows using tools and AI to streamline recruiting operations.

Lead full-cycle recruiting for GTM teams: partner with company leaders and co-founders, source and close top talent, optimize interview processes for speed and efficiency, and meet aggressive hiring goals in a fast-paced, in-office environment.

The Senior Data Infrastructure Engineer will design, build, and operate Decagon's data systems, optimizing pipelines and infrastructure, collaborating with teams to enhance performance and reliability of data solutions.