Jobs at Dot Compliance

Lead and scale global commercial sales for a Life Sciences SaaS vendor. Build repeatable SMB/Mid-Market sales playbooks, hire and coach multi-regional teams, drive international revenue growth, align GTM with Product/Marketing/RevOps, enforce data-driven forecasting, and position the company as the preferred QMS provider worldwide.

The Global Vice President of Customer Success will lead the Customer Success organization globally, driving strategy, customer satisfaction, retention, and growth, while fostering a high-performing team culture.

Lead and scale a global commercial sales organization for a SaaS QMS in Life Sciences. Build repeatable SMB/Mid‑Market sales playbooks, hire and mentor multi‑regional teams, align GTM with Marketing/Product/RevOps, drive international pipeline and forecasting accuracy, and expand market share across pharma, biotech, and medical device customers.

Manage a book of 100+ customers using digital/tech-touch strategies to drive engagement, retention, renewals, and expansion. Maintain customer records, analyze usage and satisfaction data, implement automation and workflows, develop one-to-many content, and collaborate cross-functionally to optimize customer journeys and meet renewal/upsell targets.