Jobs at ECI

The Senior Product Manager will lead client interactions, drive digital project sales, oversee offshore delivery, and maximize client satisfaction and project success.

The Technical Project Manager leads project implementations for clients, oversees project budgets, manages schedules, and ensures alignment with client technology needs while promoting ECI services.

As a Senior Network Engineer, you will design and maintain LAN, WAN, and wireless networks, provide global support, troubleshoot issues, and lead technical teams in a hybrid work environment.

The Client Technology Manager oversees IT managed services for clients, manages relationships, mitigates risks, and drives project implementations involving cloud and security technologies.

Provide on-site Level 1/2 desktop and server support for Windows and Microsoft 365 environments. Troubleshoot Office 365/Exchange, AD, VPN, remote access (Citrix/Terminal Services), printers, hardware, backups and patching. Use RMM/MDM tools, escalate to senior teams or vendors, perform RCA and occasional travel within the NY tri-state area to support flagship clients.

The Network Implementation Manager oversees a team of engineers, manages complex network projects, enforces technical standards, and ensures effective communication with clients and stakeholders.

The Director of Network Services leads the Network Services Team, enhancing global network services delivery, driving best practices, and mentoring team members.

Provide day-to-day client support, own and resolve client action items, build relationships with executive stakeholders, assist with business reviews and reporting, track relationship health and risks, and begin applying product knowledge to identify basic upsell opportunities.

The Senior Systems Engineer will oversee technical delivery, support cloud implementations, manage security systems, and lead project implementations. Collaborate across teams to solve complex technical challenges and document processes.