Jobs at Embrace Software Inc.

Conduct market research and lead generation for M&A targets across sectors, regions, and financial profiles. Analyze market trends, competitive landscapes, TAM/SAM/SOM, regulatory changes, and competitor M&A activity. Manage Salesforce data, reports, dashboards, workflows, and enrichment processes. Evaluate sourcing tools, support portfolio lead generation, and present pipeline and market intelligence reports to investment managers.

Develop and architect scalable cloud-based software for an IoT asset-tracking platform. Responsibilities include translating business requirements into technical designs, leading complex feature development, mentoring engineers, conducting code reviews, promoting engineering best practices, evaluating distributed-system trade-offs, and collaborating with product, operations, and customer success teams.

Provides first-level support for banking software through phone, email, web, and remote tools. Troubleshoots issues, configures and trains clients, documents solutions, maintains support records, and coordinates with QA, Development, and IT. The role includes customer-site installations, upgrades, occasional overnight travel, after-hours support rotation, documentation updates, and client communication. Strong customer service, technical communication, organization, networking knowledge, and familiarity with Windows are required.

Oversee multi-entity accounting and consolidation across the US, Canada, UK, and India. Responsibilities include consolidated financial reporting, intercompany eliminations, transfer pricing, full-cycle accounting, budgeting, Canadian indirect tax compliance, acquisition-related NetSuite implementations, process automation, reconciliations, and audit readiness.

Manages end-to-end implementation of technical software projects for government agency clients. Responsibilities include developing work plans, assigning resources, managing scope, reviewing deliverables, tracking budgets and profitability, mitigating risk, maintaining documentation, leading cross-functional teams, and managing client expectations. The role facilitates meetings, communicates project status, resolves issues, and supports successful customer engagements. This is a remote position with travel of up to 30%.

Provide customer-facing application support by triaging tickets, troubleshooting configurations and environments, reading code and logs, implementing targeted C#/.NET and React/TypeScript fixes, testing cloud releases, documenting resolutions, and escalating complex issues. Maintain SLA commitments, communicate clearly with customers, coordinate releases, and participate in rotating after-hours on-call coverage.

Own product strategy, vision, roadmaps, backlogs, and delivery for enterprise SaaS products serving financial services organizations. Translate strategy into requirements and user stories, lead Agile ceremonies, engage customers, monitor product metrics, manage delivery risks, and align portfolio companies with leadership and cross-functional teams. Identify and deliver AI-enabled capabilities, workflow automation, analytics, and intelligent business solutions.

Own end-to-end marketing across multiple B2B SaaS businesses, including positioning, messaging, demand generation, LinkedIn and social strategy, multi-channel campaign execution, customer case studies, and pipeline growth. Manage campaigns from conception through measurement and optimization while working with executives, sales, creative, web, and agency teams. Use AI tools for research, content, competitive analysis, and campaign planning, while managing multiple brands in a fast-moving remote environment.

Operate and improve Azure-hosted SaaS infrastructure across multiple environments. Responsibilities include Terraform-based provisioning, GitHub Actions CI/CD, monitoring and observability, AI service operations, incident response, security and identity management, database, storage and messaging operations, cost optimization, disaster recovery, and operational documentation. The role partners with engineering teams to ensure reliable, secure, scalable, and cost-efficient production systems.

Provides practical legal support across commercial contracts, corporate governance, subsidiary management, M&A diligence and integration, IP, insurance, employment matters, compliance, and legal risk management. Reviews and negotiates technology and commercial agreements, maintains corporate records and contract templates, coordinates outside counsel, and advises cross-functional teams. The role also develops AI-enabled contract intake, review, approval, storage, and renewal workflows in a remote-first, multi-subsidiary environment.

Drive AI-led business transformation across multiple B2B software companies. Discover operational challenges, map processes, perform root-cause analysis, design future-state solutions, and implement improvements using AI, automation, systems, and data. Configure workflows, coordinate testing and adoption, build reports and dashboards, and measure outcomes. Work with business leaders and technical teams across Sales, Marketing, Support, Finance, HR, and Operations to convert ambiguous problems into practical, implemented solutions.

Provides first-level technical support for core banking software through phone, email, and chat. Troubleshoots and resolves client issues, researches defects, documents resolutions, and supports regression testing, UAT, bug validation, and software releases. The role also coordinates upgrades, maintains support documentation and knowledge-base content, identifies recurring issues, and suggests process improvements while delivering accurate, high-quality service to credit union clients.

Owns the health, performance, security, recovery, and lifecycle of SQL Server databases across production, staging, and development environments. Responsibilities include backup and restore validation, high-severity incident response, performance and index tuning, capacity planning, schema change management, environment provisioning, automation, and HIPAA compliance. The role supports customer-hosted, hybrid, and cloud environments while partnering with architecture, development, Support, and IT teams.

Build and deploy AI-powered business workflows across B2B SaaS companies. Responsibilities include transforming business processes, implementing automation and enterprise systems, creating dashboards and KPI reports, integrating APIs, supporting UAT, improving data quality, documenting procedures, and driving user adoption across Sales, Marketing, Support, HR, Finance, and Operations.

Lead hands-on architecture and development for a cloud-based IoT asset-tracking platform. Design scalable distributed systems, APIs, data models, and platform components; resolve complex performance and reliability challenges; and champion testing, CI/CD, observability, and security practices. Lead an agile engineering team, manage delivery, mentor and hire engineers, collaborate with Product and Operations, and drive adoption of AI development tools and AI/ML capabilities.

Source and qualify software acquisition opportunities for Embrace by identifying target markets, contacting CEOs, founders, owners, advisors, and investment professionals, and managing relationships throughout the acquisition funnel. The role owns Salesforce CRM processes, establishes business development KPIs, sets activity targets, develops sourcing strategies, coaches other business development resources, and collaborates with M&A leadership to evaluate opportunities.

Own a territory of government and commercial accounts, carry a sales quota, generate outbound pipeline, acquire new customers, expand existing accounts, and manage the full enterprise sales cycle from discovery through negotiation and close. The role requires exceeding quota, executive-level communication, persuasive proposals, and experience selling enterprise document, content, or data-capture solutions. Travel is expected at 25%–40%.

Own and expand named enterprise accounts across industrial verticals, including chemical, automotive, oil and gas, manufacturing, and food production. Build pipeline, run consultative 6–12-month sales cycles, engage multi-stakeholder buying committees, develop business cases, lead pilots, close six- and seven-figure opportunities, forecast in Salesforce, and achieve a $600K annual quota. Travel approximately 25%–40% to customer sites and industry events.

Sources software acquisition opportunities by identifying target companies, contacting owners and executives, building relationships with M&A professionals, managing Salesforce accounts, qualifying opportunities, setting business development targets, and meeting sourcing KPIs. The role also supports market analysis, develops outreach strategies, and coaches other business development resources.