Jobs at Eve

Leads and scales the SDR organization, owning pipeline strategy, outbound prospecting, demand conversion, qualification, CRM operations, performance measurement, hiring, coaching, and cross-functional alignment. The role develops capacity plans, improves AE handoffs and conversion, establishes operating cadences, and builds scalable systems for hiring, onboarding, ramping, and leadership development while delivering qualified pipeline and revenue contribution.

Lead customer escalations and recovery efforts for complex enterprise software issues. Build and manage a customer risk and escalation program, set severity and ownership, coordinate Support, Product, Engineering, and Delivery, and lead executive customer communications. Use technical judgment to diagnose issues, drive cross-functional decisions, establish recovery exit criteria, and identify recurring problems for product and process improvement. This is a senior individual contributor role without direct reports.

Own Eve’s data platform end to end, including ingestion, orchestration, incremental dbt models, Snowflake administration, Terraform infrastructure, observability, access controls, and pipeline reliability. Build schema-change detection, freshness SLAs, CI environments, and incident processes while managing performance and compute costs. Partner with analytics engineers and stakeholders to maintain trusted data for reporting and AI systems, using AI-assisted development and documenting platform standards.

Manage SaaS renewal operations, including auto-renewals, forecasting, contract audits, renewal briefs, account research, and commercial preparation. Partner with customer success, sales, finance, and deal desk teams to improve retention and renewal execution. Gradually assume ownership of scaled and mid-market renewals, support enterprise strategies, and help build scalable renewal playbooks, tooling, and documentation. Use AI tools for research, proposals, forecasting, and customer outreach.

Drive adoption, retention, and expansion for Eve’s legal technology platform across enterprise law firm accounts. Lead onboarding, maximize product utilization, demonstrate client ROI, develop case studies and use cases, gather feedback for product improvements, and maintain strong client relationships. Manage a smaller book of business with $10M–$20M in ARR ownership while delivering strategic upsells, cross-sells, and high customer satisfaction. The role requires legal industry expertise, analytical ability, project management, communication skills, and willingness to travel for client visits and industry events.

Owns enablement for Enterprise and Strategic Account Executives by designing coaching programs, playbooks, certifications, battlecards, and sales training. The role focuses on MEDDPICC, complex deal execution, account expansion, executive alignment, negotiation, and objection handling. Responsibilities include analyzing call recordings, tracking ramp and certification metrics, partnering with sales leadership and top performers, and collaborating cross-functionally to translate product launches into field-ready materials.

Own revenue enablement for Enterprise and Strategic sales teams by designing coaching programs, playbooks, certifications, battlecards, and live training. Reinforce MEDDPICC and improve discovery, executive alignment, negotiation, objection handling, and expansion selling. Analyze call recordings and performance metrics, coordinate the enablement calendar, and collaborate with Product Marketing, Product, Finance, RevOps, and Engineering to support product launches and field execution.

Lead and scale Strategic and Enterprise sales for large accounts: own GTM, pipeline, bookings, and deal execution; coach and recruit AEs/managers; enforce MEDDPICC and Mutual Action Plan rigor; partner with RevOps, CS, Marketing, and Product; represent segment to CRO and execs.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Collaborate with sales teams to design solutions, execute pilot strategies, and act as a technical liaison for law firms, ensuring security and enterprise readiness.

Identify and qualify new business opportunities at plaintiff law firms through high-volume outreach (125+ activities/day, 80+ calls). Run discovery calls, articulate product value, book qualified meetings, manage pipeline with Account Executives, hit monthly targets, and progress toward full sales-cycle roles through coaching and performance.