Jobs at Fingerprint

Drive technical sales cycles from discovery through close by partnering with sales executives, gathering customer requirements, leading proof-of-value integrations, and presenting product demonstrations. Translate customer pain points into Fingerprint solutions, respond to RFPs, RFQs, and RFIs, support conferences, resolve technical issues, and collaborate with sales and marketing. The role requires strong JavaScript and SQL skills, excellent presentation abilities, and proficiency with remote-work tools.

Build and optimize highly performant backend systems, APIs, microservices, and real-time data-processing infrastructure in Go and Node.js. Design scalable distributed systems, integrate services, troubleshoot complex issues through experimentation, and improve reliability through performance tuning, debugging, and testing. Participate in on-call rotation, collaborate across functions, contribute to engineering best practices, and mentor junior developers in a fully remote global team.

Owns end-to-end webinar and event marketing campaigns, including email, landing page, form, workflow, paid-channel, and webinar execution in HubSpot. Coordinates timelines and stakeholders, manages event communications and follow-up, builds audience segments, maintains campaign data in HubSpot and Salesforce, analyzes performance, and recommends optimization opportunities.

Build and lead Fingerprint’s unified Brand & Creative function, owning brand strategy, creative direction, editorial planning, standards, and multidisciplinary team development. Connect brand and creative work to pipeline, demand generation, awareness, and measurable business outcomes. Partner with demand generation, product marketing, and communications to create experiments, close content gaps, shape go-to-market strategy, and establish scalable creative systems and processes.

Drive new enterprise business from prospecting through close, owning a territory and building self-generated pipeline. Manage complex SaaS sales cycles, navigate multi-stakeholder buying committees, apply MEDDPICC, lead consultative and technical evaluations, and partner with Solutions Engineering, Marketing, SDRs, and leadership. Build executive relationships, maintain forecasting and CRM discipline, operate autonomously in a remote environment, and represent Fingerprint at industry events.

Guide customers through integrating APIs into web and mobile applications, troubleshoot issues using logs, monitor API performance, create JavaScript automation and sample code, and provide technical training and documentation. Serve as the primary technical customer contact, collaborate with Customer Success and product teams, gather feedback, and support onboarding, retention, and account growth.

The Strategic Account Manager oversees commercial relationships, focusing on renewals, expansions, and account strategy, ensuring customer value and engagement across teams.

The Enterprise Account Executive manages the full cycle of enterprise sales, builds relationships with executives, drives new business, and develops sales strategies.

Provide technical integration and ongoing support for customers using Fingerprint's API products. Troubleshoot issues, analyze logs, monitor API performance, create automation scripts and sample code, run trainings/webinars, maintain documentation, and liaise with product and CSM teams to ensure customer success and product improvement.

As an Enterprise Sales Director, you will lead and scale the enterprise segment, focusing on high-value deals with Fortune 500 clients. Responsibilities include driving revenue, managing a strategic book of business, leading negotiations, and collaborating cross-functionally to ensure enterprise adoption of products.

Lead the development of Android products, design SDKs, enhance security measures, collaborate with cross-functional teams, and innovate in fraud prevention.

The Senior Technical Product Manager will lead the strategy and execution of Fingerprint's Bot Detection product, covering detection capabilities, customer experience, and commercialization efforts.

Serve as trusted advisor to onboard and drive adoption for a portfolio of Mid‑Market/Enterprise SaaS customers. Manage renewals, monitor customer health, resolve issues with product and support teams, provide best‑practice recommendations, run regular meetings, and mitigate churn. Fully remote (US) role; travel may be required.

Own the end-to-end data lifecycle for a device intelligence platform: define data collection instrumentation, manage ingestion/storage/processing, and drive analytics, API, and dashboard experiences. Prioritize roadmap across JS Agent, Server APIs, Dashboard, and MCP; run planning, write PRDs, manage migrations, and coordinate launches and customer enablement.

Execute high-volume outbound prospecting across email, phone, video and LinkedIn to generate pipeline for fraud, identity, payments, and risk personas. Qualify opportunities using PACTA, manage ABM coverage, enroll contacts in HubSpot sequences, track engagement, maintain CRM hygiene, and hand off qualified meetings to Account Executives. Hit weekly activity targets and participate in team reviews to optimize outreach.

Lead a 4-6 engineer team owning the internal data warehouse and end-to-end ML Ops lifecycle: experimentation, training pipelines, deployment, and monitoring. Provide technical leadership, collaborate with cross-functional partners, define platform standards, and coach engineers to deliver reliable, scalable data and ML infrastructure that powers product analytics and identification features.

Lead and grow a multidisciplinary ML team focused on identification accuracy. Own roadmap, drive model training, evaluation, and deployment at scale, and partner cross-functionally to translate customer needs into technical priorities and measurable model performance outcomes.