Jobs at Five9

The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.

Design, implement, and support Kubernetes and compute platforms in a private cloud. Oversee architecture and standardization across hardware, OS, and cloud orchestration.

The role involves leading business architecture and compliance initiatives in SRE, defining processes for service reliability, and ensuring audit readiness while collaborating with various stakeholders to improve operational maturity.

The Principal Solution Consultant will support partners in integrating Five9 solutions, coordinate between teams for product improvements, and conduct technical training and presentations to promote partner success.

The Enterprise Sales Account Director builds customer relationships, develops sales strategies, drives new revenue, and manages existing accounts to enhance customer satisfaction and retention.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The RVP of Sales will lead a team of Enterprise Sales Directors to exceed revenue targets, drive new customer acquisition, and represent the region at QBRs. This role requires building a strong sales culture, accurate forecasting, and achieving quotas in the contact center AI ecosystem.

The Channel Sales Manager will manage software sales through partners, develop business plans, maintain relationships, and drive pipeline growth, requiring 40% travel.

The Senior DevOps Engineer will manage OpenStack and Kubernetes environments, ensuring high availability and performance, while automating infrastructure and integrating systems. This role requires extensive experience in both platforms and SRE practices.

The Senior DevOps Engineer will enhance CI/CD capabilities for cloud services, focusing on automation, operational excellence, and collaboration with engineering teams to ensure reliable deployments and solutions.

The role involves executing legal processes for sales, negotiating complex agreements, collaborating with multiple internal teams, and improving legal documentation for a cloud-based service company.

The Principal Product Manager will lead the integration of Five9's services with Google GECX, focusing on AI agent capabilities and user experience. Responsibilities include driving product strategy, managing cross-functional teams, and engaging with stakeholders to enhance customer experience.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

The Enterprise Sales Director is responsible for driving revenue by acquiring new customers, managing sales cycles, and meeting sales quotas while ensuring customer satisfaction.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and managing the sales cycle within a designated region or accounts.

The WEM Ops Analyst will manage and coordinate Workforce Engagement Management, ensuring timely task completion while facilitating communication among stakeholders and contributing to risk management.

The Integrated Marketing Manager will develop creative marketing strategies, manage global campaigns, and collaborate cross-functionally to optimize marketing performance.

The consultant will implement and train clients on Verint WEM solutions, managing projects and ensuring customer success through effective communication and risk management.

Lead the indirect tax function, ensuring compliance with tax laws, managing a team, and developing strategies to minimize tax liabilities. Oversee tax compliance for SaaS/Telecom products, regulatory filings, and audits while collaborating across teams.

The Senior DevOps Engineer will design and maintain cloud infrastructure, enhance developer tooling, drive automation, and monitor environments to ensure reliability and scalability while collaborating with engineering teams.