Jobs at Fusion Connect

Manage a portfolio of commercial accounts to drive satisfaction and reduce churn through renewals, migrations, and proactive support. Conduct account and bill reviews, process MAC orders, forecast renewals, coordinate quoting and special pricing, negotiate with C-level contacts, recommend advanced services, and partner with internal support teams to resolve issues and ensure long-term relationships.

Hunter-style enterprise account manager responsible for acquiring new enterprise customers by selling data networking, security, and managed network services. Qualify leads, assess customer needs, prepare proposals, present solutions, maintain pipeline and forecasts in Salesforce.com, meet activity and revenue targets, and travel up to 50%.

Build and grow channel relationships with VARs, SIs, MSPs, distributors and SaaS providers to drive joint GTM activity, generate pipeline, develop partner technical practices, manage partner performance and KPIs, and coordinate across sales, professional services, marketing, and support to deliver revenue.

Drive outbound lead generation, qualification, and appointment setting for mid-to-enterprise accounts. Prospect via cold calling, email, and campaigns; collaborate with Sales and Marketing; manage pipeline and reporting in Salesforce; engage senior executives; support events and follow-up; meet monthly qualified-opportunity quotas.

Sell Fusion Connect enterprise services to existing customers by prospecting, cross-selling, and managing key accounts. Use consultative selling to tailor cloud, security, and network solutions, respond to RFPs, build business cases, forecast sales, and collaborate with internal teams through implementation.

Sell enterprise technology solutions by prospecting, presenting, and closing B2B accounts. Develop tailored UCaaS/CCaaS and Microsoft-based solutions, respond to RFPs, manage sales forecasting, collaborate through implementation, mentor junior AEs, and maintain CRM records while building executive-level client relationships.

Own and grow client relationships by developing account plans, prospecting, qualifying leads, delivering proposals and presentations, closing deals to meet monthly quotas, maintaining CRM records, and collaborating with internal teams. May lead or help develop other account executives.

Manage multiple mid-to-large enterprise telecom projects (onboarding and MACD), create/execute implementation plans, coordinate vendors and internal teams, track milestones/KPIs/SLAs, provide technical support, deliver progress reports, and resolve post-activation issues to ensure timely, high-quality service delivery and customer satisfaction.