Jobs at Healthfirst, Inc

Manages public and private cloud infrastructure, operating systems, monitoring, security remediation, patching, and configuration management. Develops automation for repeatable deployments and operational tasks, supports production changes, maintains infrastructure inventories, enforces cloud governance, documents procedures, and escalates incidents. Collaborates with engineering and application teams to improve security, resiliency, efficiency, and continuous delivery. Participates in cloud standards initiatives and an on-call rotation.

Conducts internal audit projects assessing financial and operational controls, including SOX and Model Audit Rule compliance. Responsibilities include defining audit scope, testing control effectiveness, documenting work papers, preparing reports, tracking remediation, analyzing deficiencies, and coordinating project execution, resources, deadlines, and budgets.

Prepares monthly revenue and expense journal entries, reconciles general ledger and EMR data, analyzes profit-and-loss activity and budget variances, and supports accurate financial reporting and audits. The role collaborates with Finance stakeholders, maintains account accuracy, investigates variances, and meets month-end close deadlines.

Architects scalable, secure, compliant, and cost-conscious enterprise infrastructure and AI platforms. Defines AWS-first reference architectures, platform engineering patterns, governance, observability, integration, security, and operational guardrails. Evaluates emerging AI and automation technologies, validates designs through proofs of concept, partners with engineering and IT stakeholders, and guides platform implementation and handoff in a regulated healthcare environment.

Leads product management and market growth strategy across a Medicaid and Medicare portfolio. Responsibilities include executive presentations, operating reviews, KPI tracking, competitive intelligence, membership growth and retention planning, operational efficiency, portfolio insights, and profit-and-loss accountability. The role partners cross-functionally with finance, sales, marketing, and other departments while managing strategic projects and reporting metrics.

Leads the design and development of multimodal synchronous and asynchronous learning programs. Partners with stakeholders and subject matter experts to define objectives, create courseware and multimedia assets, measure outcomes, manage vendors, and improve learning effectiveness. Provides mentorship, establishes instructional standards, supports business transformation, and oversees complex learning projects aligned with organizational strategy and culture.

Leads delivery of Healthfirst data platforms, applications, pipelines, and capabilities while managing two Agile teams. Translates business requirements into features, oversees planning through production support, and partners with architecture, governance, IT, and stakeholders. Ensures scalable AWS-based solutions, data quality, security, regulatory reporting readiness, incident resolution, and modernization. Mentors multidisciplinary teams and drives operational discipline, reusable patterns, pipeline reliability, and reduction of legacy-tool dependencies.

The job description contains no specific responsibilities or qualification details for the Director of Business Contracting role.

The Peer Support Specialist supports members with mental health and substance use issues, coordinating care and linking them to resources while modeling recovery through lived experience.

The Senior Specialist coordinates product initiatives by collaborating with cross-functional teams, managing project schedules, and analyzing market trends while supporting senior management.

Lead forecasting quality, capacity planning, and performance oversight for a multichannel contact center and BPO partners. Own end-to-end forecasting, translate demand into staffing plans, monitor KPIs, develop and refine models (using Verint), create SOPs, and provide data-driven insights to leadership to improve accuracy and operational outcomes.

The AVP of Community Engagement leads Healthfirst's community health initiatives, driving partnerships, enrollment, and retention strategies to enhance member health and improve community well-being.