Hexaware Technologies Benefits Overview

The BPM Technical Architect is responsible for Appian BPM implementations, integrating external systems, and ensuring optimal application design and functionality.

Provide escalation support for messaging and mobile environments: triage, investigate, and resolve user issues via email/phone/ITSM; coordinate with attorneys, vendors, Architecture, and Security teams; execute and document production changes; drive platform improvements and maintain email/mobile security.

Design, build, and operate a secure, scalable Generative AI platform on AWS (including Bedrock) to support production LLM applications in regulated financial environments. Own platform lifecycle: architecture, deployment, operations, monitoring, incident management, reliability, and performance. Implement LLM inference, RAG, Agents, guardrails, observability, security controls, access management, compliance, and cost optimization. Provide production support, reliability engineering, and AI governance.