Jobs at Highgate Hotels, L.P.

Maintains the hotel property through preventive maintenance and repairs involving HVAC, electrical, plumbing, boilers, chillers, pumps, pool systems, furniture, walls, kitchen equipment, televisions, and electronic locks. Records equipment readings and maintenance activities, follows applicable codes, responds to guest and employee concerns, attends training, and supports safe, efficient hotel operations.

Manages hotel front office operations, including guest services, concierge, transportation, staffing, scheduling, training, guest satisfaction, room revenue, occupancy, forecasting, cash handling, credit policies, and front-office reporting. Coordinates with housekeeping, reservations, accounting, and other departments while ensuring service standards, hotel policies, safety procedures, and efficient daily operations are maintained.

Staff Accountant supporting hotel finance operations through financial reporting, income auditing, payroll processing, accounts receivable, collections, credit management, ledger reconciliation, journal entries, and month-end close. The role also maintains internal controls, safeguards assets, resolves guest and customer issues, and supports compliance with company procedures and regulations.

Maintains hotel facilities and equipment through preventive maintenance, troubleshooting, and repairs involving HVAC, electrical, plumbing, boilers, chillers, pools, furniture, walls, kitchen equipment, and electronic locks. Records equipment readings and maintenance activities, follows applicable codes, responds to guest and employee concerns, and supports safe, efficient hotel operations. The role requires physical labor, communication skills, flexibility, and a high school diploma or equivalent.

Maintains cleanliness, sanitation, and organization across hotel kitchen, dishwashing, food service, storage, marketplace, bar, and waste areas. Operates dishwashing equipment, cleans kitchen facilities and equipment, manages garbage and recycling, organizes supplies, supports buffet and food-and-beverage operations, and follows safety, sanitation, and cleaning procedures. Requires physical stamina, teamwork, professionalism, and flexibility for weekends, holidays, and extended hours.

Assists hotel guests with luggage, room orientation, packages, deliveries, directions, transportation information, room changes, and other requests. Maintains luggage storage and tracking, supports front desk and housekeeping functions, explains hotel amenities, and provides attentive guest service. The role requires communication skills, physical ability to lift and move luggage, prolonged standing, confidentiality, and a high school diploma or equivalent.