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Own Salesforce administration, data integrity, access controls, integrations, reconciliation checks, deduplication, imports, and troubleshooting across a large nonprofit org. Administer NPSP and donation data, support SOC 2 evidence, manage releases, resolve ticketed requests, train staff, and document configurations. Diagnose integration failures using logs and improve data quality, security, and self-service capabilities. The role also supports responsible daily use of AI tools such as Claude.
