Jobs at Invoca

Lead technical onboarding and deployment of Invoca across a customer portfolio, manage project timelines and risks, train customers on integrations/APIs, implement Agentic AI workflows, optimize processes, and collaborate with Sales, Product, and Customer Success to drive adoption and product improvements.

Manage a portfolio of Healthcare SaaS customers ($3–5M revenue) as a strategic, data-driven Customer Success Manager. Drive adoption, retention, and expansion using AI tools, automation, and platforms like Gainsight and Salesforce. Lead training, business reviews, risk mitigation, cross-functional advocacy, and HIPAA-sensitive consultations to improve patient acquisition, contact center performance, and long-term customer value.

Join Invoca's Talent Community to stay updated on job openings and to explore exciting career opportunities across various departments.

The Sr. Sales Engineer designs demo environments and leads technical strategies, partnering with sales teams to address complex client requirements through innovative solutions.