ITRS Benefits Overview

The Senior Customer Success Manager builds customer relationships, to drive value through monitoring tools, while identifying risks and aligning on customer outcomes. They collaborate with internal teams to ensure customer satisfaction and document engagements.

As a Product Manager, you will lead the development of analytics-driven products, focusing on telemetry data analysis and anomaly detection to enhance operational insight and performance in regulated environments.

Lead end-to-end UX for an enterprise observability platform: conduct user research and testing, design data-rich dashboards and alerting, create prototypes and final designs, develop AI interaction models, and partner with PM and engineering to deliver scalable, accessible interfaces for multi-site deployments.