Jobs at Ivo

Drive growth by advising law firms and in-house legal teams on AI contracting solutions. Lead tailored product demonstrations, sales and onboarding calls, webinars, and events; guide customer implementation and workflow adoption; create contract playbooks from client agreements; collaborate with engineering and design teams to improve products; and synthesize customer feedback for sales and product strategy.

Own a high-volume portfolio of mid-market SaaS accounts, leading scalable onboarding, adoption, education, support, renewals, and upsell efforts. Use usage signals and standardized playbooks to prioritize accounts, manage risk, conduct business reviews, resolve issues, and identify customer trends. Build trusted relationships through efficient outreach while advocating for product and process improvements internally.

Manage enterprise SaaS customer relationships from onboarding through renewal and expansion. Develop success and recovery plans, drive adoption, provide support and training, conduct business reviews, resolve escalations, and advocate for customer needs internally. The role requires strong communication, value-based selling, retention planning, and experience managing mid-market to enterprise accounts.

Own strategic enterprise customer relationships, including renewals, expansions, account strategy, stakeholder engagement, business-case development, forecasting, and commercial negotiations. Partner with CSMs, Solutions Architects, Product, Finance, and Legal to drive adoption of Ivo’s AI contract solutions and expand accounts across business units. Build executive relationships, identify customer value opportunities, manage procurement and legal processes, and develop long-term enterprise partnerships.

Lead post-sale onboarding and implementation for complex enterprise B2B SaaS customers. Own scoping, workflow and workspace configuration, integration planning, project timelines, training, early value realization, implementation support, stakeholder communication, risk management, and process improvements. Partner with Customer Success, legal engineering, product, and support teams to deliver scalable customer-specific solutions.

Own enterprise sales across strategic Fortune 500 accounts, creating pipeline through events, marketing, SDR support, and account-specific strategies. Lead complex sales processes and proof-of-concept engagements through approximately eight-month cycles. Collaborate with executive, product, engineering, marketing, SDR, and legal teams to close opportunities. The role requires consultative selling, strong organization, resourcefulness, and the ability to shape customer perspectives on legal and compliance priorities.

Serve as the technical and strategic bridge between Ivo’s AI contract platform and enterprise legal teams. Lead customized product demonstrations, competitive evaluations, discovery, proof-of-concept configuration, RFP responses, security questionnaires, and technical diligence. Translate contract workflows and business needs into tailored solutions, while collaborating with Sales, Customer Success, Legal Engineering, and Product to share market insights and influence the roadmap. Build enablement materials and best practices in a fast-paced startup environment.

Manage inbound and outbound sales for Ivo’s AI contract technology, convert prospects into customers, maintain and improve the sales pipeline, execute outbound strategies, and provide prospect insights to product development. The role requires consistently exceeding sales targets, managing a high volume of deals, staying organized, accepting coaching, and operating with urgency in a fast-growing startup environment.

Own renewals and expansion across a mid-market customer portfolio. Identify and qualify growth opportunities, build business cases, negotiate contracts, manage procurement and legal reviews, and close deals. Partner with CSMs, Solutions Architects, and Legal Engineers while using customer outcomes, adoption data, and account insights to guide commercial strategy and forecasting.

Own strategic partner relationships and drive partner-sourced and partner-influenced revenue. Build joint business plans, lead complex co-sell motions, negotiate partner commercial terms, demo AI contract products, mentor Partner Managers, and provide feedback to Product, Sales, and leadership. The role requires enterprise partnership or channel sales experience, quota-carrying success, executive communication, CRM proficiency, and strong AI-tool fluency.