Jobs at J.McLaughlin

The Sales Associate acts as a brand ambassador, providing exceptional customer service and driving sales by building relationships and utilizing product knowledge, while supporting store operations and maintaining a welcoming environment.

Support full accounts payable cycle: invoice coding, payment processing, vendor setup/maintenance, reconciliations, month-end AP accruals/reports, and filing business license and property tax reports. Communicate with vendors, stores, and internal teams to resolve invoice and payment issues.

Manage and QA customer-facing web content, maintain CMS and DAM, tag and audit assets, support UX/UI consistency, create mockups and documentation, track content KPIs, and project-manage CRO initiatives across cross-functional teams.

Support financial and inventory planning for women's apparel: track sales, margin, and inventory targets; update open-to-buy and forecasts; analyze trends, promotions, and pricing; manage inventory flow and markdown strategies; partner with Merchandising and Allocation; support seasonal planning and special projects.

Support technical design for women's cut & sew knits and bottoms: develop and maintain tech packs, measurement charts, grade rules and blocks; evaluate fit and samples at multiple stages; document fit corrections; manage fit sessions and sample logistics; communicate technical updates to vendors and internal teams; troubleshoot construction and ensure production readiness.

Provide exceptional, personalized customer service as a brand ambassador to drive sales, use POS and clienteling tools, support store operations, assist with merchandising, participate in events, and uphold company culture and visual standards.