John Staurulakis, LLC Benefits Overview

Manages annual business tax and license renewals, tax exemption applications, registrations, and account maintenance across multiple jurisdictions. Tracks deadlines, documentation, approvals, and outstanding items; communicates with clients and state and local taxing authorities; maintains accurate compliance records and status reporting. Requires strong organization, research, communication, and deadline-management skills, along with proficiency in Microsoft Office and PDF editing tools.

Monitor customer network infrastructure, respond to alarms, manage trouble tickets, perform initial connectivity troubleshooting, and escalate complex incidents. Communicate with customers and internal teams, maintain knowledge-base documentation, improve SOPs, mentor junior analysts, and participate in an on-call rotation. The role requires networking fundamentals, technical support experience, familiarity with monitoring and ticketing systems, strong communication, and careful adherence to procedures.

Designs and evaluates large-scale, multi-vendor fiber access networks using advanced PON technologies. Architects integration with routing, IP/MPLS, and optical transport systems; leads OLT and ONT platform evaluations; reviews high-level designs and migration strategies; provides complex troubleshooting and client advisory support; and mentors junior network engineers. The role also develops client-facing engineering deliverables and supports technical engagements, budgets, timelines, and vendor coordination.