Latch Careers In NYC
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Deal Desk Manager

Latch
Greater NYC Area
4 hours ago
+15
Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate complex deal approvals. Serve as an escalation point across stakeholders to identify friction points within sales processes and help move deals forward. Manage the daily quote and pricing approvals processes, ensuring compliance with sales and business approval policies and assist Sales with drafting and delivering quotes and order forms. Lead drafting proposals/quotes and provide Sales with deal structure and pricing guidance to increase profitability, meet strategic corporate goals, and accelerate deal closure. Ensure that sales proposals follow established corporate policies, business terms, and legal, billing and revenue recognition standards. Audit and validate data and margins on adhoc deals submitted by sales team. Perform margin and pricing analyses in order to support business initiatives. Manage Enterprise pricing and packaging, including pricing calculator & discounting. Proactively lead communication with sales leaders to resolve potential deal challenges.

Finance & Strategy Manager (Growth)

Latch
Greater NYC Area
4 hours ago
+15
Latch is seeking a Finance & Strategy Manager, you'll play an instrumental role in helping us grow into the world's leading smart access provider that helps building owner/operators and residents open, manage, and share their spaces.  You will have a critical role in leading and driving key strategic initiatives with various business partners with a primary emphasis on driving revenue growth. You will also develop a strong understanding of Latch’s mission, products, market positioning, and financial metrics, and drive critical initiatives that are clearly aligned with Latch’s company mission and objectives.  Additional responsibilities include creating a structure for deal desking large sales opportunities and strategic partnerships, acting as the sales department’s finance business partner, building investor and board materials, developing and maintaining financial analyses, and investor relations.

Hardware Reliability Engineer

Latch
Greater NYC Area
4 hours ago
+15
Latch is seeking a multi-talented Hardware Reliability Engineer. The ideal candidate will have 5+ years of experience in consumer electronics design and manufacturing. They should be competent in statistical analysis, design of experiments, and process control methodologies. They will be starting out by performing root cause failure analysis of electronics, mechanical, and firmware issues. The ideal candidate will grow into a role identifying opportunities to generate and use data to drive continuous improvement across multiple product lines. This role will work with our domestic design, international manufacturing, and product teams to solve and prevent systemic hardware issues.

Robotics Engineering Intern (Graduate) - Spring 2020

Latch
Greater NYC Area
1 day ago
+15
Latch is hiring graduate Robotics Engineering Interns, to intern through Spring 2020, to help create cutting edge robotics solutions to real world problems, which will help us to scale our system for our rapidly growing user base. The engineering team works in a fast-paced and highly-challenging environment, which means that as an intern at Latch, you’ll be given real projects that impact the future of the company.

Sustaining Technical Project Manager

Latch
Greater NYC Area
2 days ago
+15
Latch is seeking a Sustaining Technical Project Manager to join our fast growing Software Program Team. In this role you will be the air traffic controller for customer-reported issues, ensuring the right teams are engaged at the right times to address them. You’ll work closely with the Customer Support, QA, Product, and Engineering teams to help them prioritize and resolve these issues quickly and methodically. Owning the management of all production issues, you’ll also be responsible for managing the cross-functional response effort when critical issues arise. As a member of the Software Program Team, you’ll work to uphold and improve upon established processes.

Channel Account Manager- Pacific Northwest

Latch
Greater NYC Area
4 days ago
+15
Facilitate onboarding of new Latch Channel Partners through a robust training process. Proactively recruit new Latch Channel Partners that will deliver an exceptional Latch experience for our customers and stimulate incremental demand with their customers. Meet or exceed sales targets and strategic objectives within assigned territory. Support project coordination efforts by applying channel strategy based on project and market dynamics. Develop and execute on robust Latch Channel Partner account plans through a joint partner planning process that develops mutual performance objectives. Manage potential channel conflict by fostering communication internally and externally, and with adherence to channel rules of engagement. Manage incoming project leads and drive support through our Latch Channel Partners. Team with the Latch Corporate Sales team to facilitate new sales and support existing accounts.

Senior iOS Engineer

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking an exceptional Senior iOS Developer to join our engineering team! You will be an integral part of the group that is responsible for the mission-critical Latch mobile applications. You will work within cross-functional feature teams and collaborate closely with firmware engineers, designers, and product managers. You will work on products and features that span software and hardware to create seamless user-experiences for building managers, residents, and service providers. We are constantly exploring ways to stretch the limits of mobile technologies using concepts such as Bluetooth Low Energy (BLE), NFC, and CallKit.

Senior Manufacturing Software Engineer

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a Senior Manufacturing Software Engineer to be an integral part of Latch’s Manufacturing team with emphasis on software for electronic test stations. The candidate will work in a collaborative environment where creativity and innovation is demanded and serve as the leader for developing and implementing test stations for Latch production lines.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Senior Frontend Engineer

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a Senior Front End Engineer to join their engineering team. You will be responsible for creating and maintaining innovative interfaces used by a growing number of users each month. Using expertise in web UI and interactive application development, this person will be in control of developing and maintaining Latch’s core Web Application (The Latch Manager) and website, including our marketing and support pages. Ideal candidates have a solid background in the fundamentals of software development and a deep understanding of various languages, technologies, and solutions.

Full Stack Engineer

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a seasoned Full Stack Engineer with the ability to work anywhere in the technical stack, delivering high quality code and architecture both on the frontend and backend. The Full Stack Engineer will interface with a variety of teams prototyping brand new products as well as maintaining and developing our user facing desktop and mobile applications. You will work in a collaborative environment where creativity and innovation are critical to success.

Senior Firmware Engineer

Latch
Greater NYC Area
4 days ago
+15
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Director of Real Estate - East Coast

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Enterprise Sales Executive

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking a Sales Executive to join the Latch Sales team. You will work at the center of the sales organization to develop sales strategies, engage prospects and direct the sale of Latch within their respective territory. This is no ordinary sales role, as you will qualify leads, educate the market on Latch and facilitate sales - internally with the sales and operations team, but also as a territory manager, activating and supporting our local independent sales reps and distribution partners. You will be a part of an exciting and growing technology hardware company during a pivotal stage of growth and accordingly contribute to sales strategy discussions.

Accounting Manager

Latch
Greater NYC Area
4 days ago
+15
Latch is seeking an Accounting Manager to join the finance team. This cross-functional role blends accounting, finance and operations and interfaces with all departments. You will develop a deep understanding of the organization while creating robust financial processes as we continue to scale. You will be key to lead financial analyses and inform critical business decisions. You will ensure accurate and timely GAAP reporting of revenues and costs and advise on the accounting impact of agreement terms, optimize processes for efficient and accurate data flow, and record and report all financial data.

Data Engineer

Latch
Greater NYC Area
4 days ago
+15
Understand the data gathered across the entire Latch organization. Design and implement data pipelines, building scalable and optimized enterprise level data systems. Collaborate with other teams in the company, both engineering and business counterparts. Transform raw data into meaningful sets that are query-able and visualizable. Work closely with Data Analysts and Data Scientists to implement production ready systems. Be a helping hand with tools used by other teams such as Sales CRMs, Ops Customer Success tools, Marketing automation or Finance ERP. Data from these tools are very important to us.

Retention & Loyalty Marketing Manager

Latch
Greater NYC Area
1 week ago
+15
Latch is seeking a Loyalty Marketing Manager to join our fast-growing Marketing team. We are looking for an enthusiastic retention-minded marketer to help strengthen our relationships with our customers (real estate owners) and users (property managers and residents). This person will work cross-functionally with product, customer success, and sales to develop compelling engagement and loyalty initiatives, and support our various stakeholders at every point during with journey with Latch. 

Senior Product Manager, Software

Latch
Greater NYC Area
2 weeks ago
+15
This is a high profile role; reporting to our VP of Product, working directly with our CEO, CTO, and the rest of the senior executive team; and overseeing multiple engineering and development teams in order to manage the entirety of our Web and Latch Apps. You will not only manage these products but contribute to the overall company and product strategy To do this, you’ll do everything from: carrying out research to help define problems, facilitating a cross-functional process to solve them, driving consensus by owning documentation and requirements, and working with Operations, Program, and Marketing to deliver them on-time and to Latch’s standard of quality.

Senior Quality Assurance Engineer

Latch
Greater NYC Area
2 weeks ago
+15
Latch is seeking a talented Senior Quality Assurance Engineer to work on the software team to improve overall system efficiencies of developing products. Your focus will be to develop, maintain and execute testing initiatives to ensure the highest quality of product functionality before it reaches our customers’ hands. Testing will comprise of Usability, Functional, System, and Stress/Performance testing. The ideal candidate is excited to learn new things and willing to work through the details to get things done. Latch is a complex technology ecosystem so automation and creativity are critical.

Senior Site Reliability Engineer

Latch
Greater NYC Area
2 weeks ago
+15
Latch's Site Reliability Engineering team is being built from the ground up. This team will cover all aspects of Latch’s SRE strategy and development including: reliability, scalability, operational tooling, automating workflows, architecture & design reviews, investigating system failures, & more. This senior engineer will help build and run the future of Latch’s large-scale distributed system. We are firm believers of bringing in smart people that can define the roles for themselves, so come join us and start creating greatness.

Customer Success Manager

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Android Engineer

Latch
Greater NYC Area
2 weeks ago
Latch is seeking an exceptional Android Developer to join our engineering team! You will be an integral part of the Latch Android team that is responsible for feature design, debugging, and product maintenance of the Latch Android mobile applications. You will work within cross-functional feature teams and collaborate closely with firmware engineers, designers, and product managers.

Backend Engineer

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a Backend Engineer to join a stellar team responsible for building the backbone of our smart access system. You will design highly reliable systems within our distributed environment, maintain and refine the backend systems that power out platform, and continuously improve our engineering practices. You will work within cross-functional feature teams and collaborate closely with mobile engineers, firmware engineers, product managers, and operations. 

Senior Manager of Public Policy

Latch
Greater NYC Area
2 weeks ago
Latch is looking for an experienced Senior Manager of Public Policy to join our fast-growing team. This position will develop and advance smart home and smart access policy goals with state and local governments. This policy expert will help craft Latch’s policy priorities and will work directly with elected officials, policymakers, external advisors and key stakeholders at all levels of government. You will work closely with our leadership team, including product, operations, privacy, information security, and engineering groups. You will be a critical part of an exciting technology company that is changing the way we access the spaces most important to us. 

Channel Account Manager - Mid Atlantic

Latch
Greater NYC Area
2 weeks ago
The Channel Account Manager is responsible for achieving sales goals by successfully identifying, developing and supporting Latch Channel Partners within an assigned territory. The Channel Account Manager position reports to the Director of Channel and Field Sales. 

Director of Public Policy

Latch
Greater NYC Area
2 weeks ago
Latch is looking for an experienced Director of Public Policy to join our fast-growing team. This position will develop and advance smart home and smart access policy goals with state and local governments. This policy expert will help craft Latch’s policy priorities and will work directly with elected officials, policymakers, external advisors and key stakeholders at all levels of government. You will work closely with our leadership team, including product, operations, privacy, information security, and engineering groups. You will be a critical part of an exciting technology company that is changing the way we access the spaces most important to us. 

Director of Quality - Software and Firmware

Latch
Greater NYC Area
2 weeks ago
Latch is looking for a senior leader to consolidate and develop the quality function for all of our product lines. The ideal candidate is a seasoned engineer with an appreciation for balancing product quality and customer satisfaction with the capabilities and costs associated with maintaining stable supply and pushing new features. Comfortable in software and hardware, you have a passion for understanding the whole stack, and are capable of building and mentoring teams in each discipline. In this role, you will serve as the voice of the customer for Latch, bringing an independent view to questions of what can ship, a focus to our quality metrics, and a vision for the goals we should set to continuously improve our hardware devices.

Director of Quality - Hardware

Latch
Greater NYC Area
2 weeks ago
Latch is looking for a senior leader to consolidate and develop the quality function for all of our product lines. The ideal candidate is a seasoned engineer with an appreciation for balancing product quality and customer satisfaction with the capabilities and costs associated with maintaining stable supply and pushing new features. Comfortable in software and hardware, you have a passion for understanding the whole stack, and are capable of building and mentoring teams in each discipline. In this role, you will serve as the voice of the customer for Latch, bringing an independent view to questions of what can ship, a focus to our quality metrics, and a vision for the goals we should set to continuously improve our hardware devices.

Technical Recruiter

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a skilled Technical Recruiter to join our People Operations team! In this role, you will have the challenging task of building Latch's engineering teams. You will be responsible for growing our software, firmware, and hardware functions. You are the gate keeper for driving Latch's culture of high performance. 

Senior Program Manager, Hardware

Latch
Greater NYC Area
2 weeks ago
We're looking for a Senior Program Manager to join our Hardware Engineering Team. If you have a consistent track record of achieving goals in a dynamic environment, take the entrepreneurial approach to problem solving, have strong leadership and communication skills, and you're comfortable stabilizing and coordinating a variety of complex activities, you could be an excellent fit. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Customer Support Specialist

Latch
Greater NYC Area
2 weeks ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Director of Channel Sales

Latch
Greater NYC Area
3 weeks ago
Latch is hiring a Director of Channel Sales to propel nascent channel program from fulfillment apparatus to full scale sales and deployment engine. This role will operate autonomously, reporting directly to VP of Sales, partnering closely with the Channel Program team on strategy and development. Channel Sales is an emerging business unit and will be a major driver of growth at Latch. This is a high impact, high profile role where passion, precision, and rigor are a must.

Firmware Manager

Latch
Greater NYC Area
3 weeks ago
As a Firmware Manager you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, managing a team of firmware developers, owning the firmware development for multiple products and occasionally writing low level device drivers, doing board bring and everything needed to deliver high quality, robust firmware to production. You will work within a highly cross-functional feature team and collaborate closely with mobile, backend and hardware engineers. This position reports directly to the VP of Firmware and is an exciting opportunity to be part of a growing team as we add value to our entire product family.

Technical Lead, Hardware

Latch
Greater NYC Area
3 weeks ago
Latch is seeking a highly skilled Technical Lead, to be based in New York, to focus on Hardware while working cross-functionally in our engineering organization. You will help build an access platform that enables brand new experiences such as keyless entry and unattended deliveries.  In this highly visible role, you will work directly with our SVP of Engineering, Director of Product, Director of Hardware, VP of Software and VP of Firmware. If you’re excited by the chance to manage the intersection of hardware development groups and product managers, then you will feel at home as the system architect for exciting new products. From new hardware-related features, to core infrastructure and security, this role will help connect the technical product architecture to the product requirements. You will build and maintain the core bedrock and infrastructure on which the rest of Latch runs to deliver experiences that cross the boundaries of hardware and software.

Senior Product Manager, Platform Integrations

Latch
Greater NYC Area
3 weeks ago
Latch is seeking a highly autonomous Senior Product Manager with a bias for action in a world of ambiguity. We are looking for an individual who can help drive product conception and manage Latch’s suite of integration products and services as the company furthers its mission to build an access platform that helps people open, manage, and share, the spaces they care about. This is a high profile role; reporting to our SVP of Partnerships and Integrations, working directly with our CEO, CTO, and the rest of the senior executive team; and overseeing multiple engineering and development teams in order to manage the entirety of our integration initiatives. You will not only manage these products but contribute to the overall company and product strategy. To do this, you’ll do everything from: carrying out research to help define problems, facilitating a cross-functional process to solve them, driving consensus by owning documentation and requirements, and working with Operations, Program, and Marketing to deliver them on-time and to Latch’s standard of quality.