Lob Offices

Partner with Strategic Account Managers to manage post‑sales relationships for large enterprise clients: drive product adoption, conduct executive business reviews, run data-driven programs, coordinate cross‑functional teams, mitigate churn, identify expansion opportunities, and feed customer insights to Product, Engineering, Revenue, and Finance to improve retention and ROI.

Build and operate billing and payments services using Node.js/Go and Vue.js. Develop integrations with payment and accounting systems, ensure runtime reliability on AWS (SQS, Lambda), drive CI/CD and automated testing, write design docs and runbooks, mentor engineers, and optimize high-throughput, latency-sensitive workloads.

Senior technical security engineer responsible for cloud infrastructure security, detection engineering, incident response, application and product security, vulnerability management, penetration test ownership, and security automation. Partners with platform, logistics, and IT teams, manages an application security contractor, and builds tooling to raise the security posture across AWS, IaC, edge, and container environments.