Jobs at MaintainX

Build and maintain React Native foundations and tooling for an internal mobile developer platform. Integrate AI-native workflows, consolidate SDKs, CI pipelines, build tools, and reusable components, raise engineering standards, and collaborate with platform and product teams to accelerate mobile feature delivery.

Own the technical vision and architecture for an AI platform of agents, skills, and tools. Scale retrieval/knowledge systems, build developer experience, orchestration, observability, and evaluation/feedback loops. Align cross-division engineering strategy and drive platform adoption.

Own the generation layer of Document Intelligence by designing prompts, schemas, validators, multimodal context pipelines, and quality evaluations. Build production LLM features that transform video, audio, PDFs, images, OCR, transcripts, and keyframes into validated maintenance entities. Balance model quality, cost, and latency, monitor regressions, and collaborate with processing and domain engineering teams.

Lead end-to-end product design for AI-powered experiences across web and mobile. Simplify complex workflows for frontline users, translate ambiguous AI concepts into testable solutions, contribute to scalable design systems, present design rationale, incorporate feedback, and partner closely with product and engineering teams. The role requires strong visual and interaction design, systems thinking, storytelling, and experience designing AI features such as natural language interfaces, agents, and predictive insights for B2B SaaS or enterprise products.

Lead the strategy and execution of MaintainX reporting, analytics, and ROI products. Expand capabilities from frontline managers to enterprise stakeholders, including operations, finance, and EHS leaders. Partner with data, infrastructure, design, engineering, sales, and post-sales teams to define requirements, support enterprise deals, prioritize roadmap investments, and measure customer and business outcomes through KPIs.

Design, build, and maintain backend foundations and internal developer platform tooling. Integrate AI-native workflows, consolidate platform primitives (developer portal, local dev, service templates, GraphQL, event-driven patterns, OpenAPI), and improve CI/CD pipelines. Collaborate with platform and product teams and raise engineering standards to accelerate developer productivity.

Design, build, and maintain backend foundations and tooling for an internal developer platform. Lead consolidation of platform primitives (developer portal, templates, GraphQL, event-driven patterns, OpenAPI, CI/CD). Collaborate with product teams, raise engineering standards, and integrate AI-native workflows to accelerate developer productivity.

Leads an Emerging Account Management team by coaching and mentoring account managers, managing hiring and performance, improving sales processes, overseeing forecasting, expanding outbound programs, and reporting on team performance. The role requires sales leadership experience in SaaS or B2B organizations, strong analytical and communication skills, and daily English communication with customers in primarily US and English-speaking Canadian markets.

Lead a team of Mid-Market Account Executives through coaching, mentoring, hiring, performance management, pipeline reviews, forecasting, and customer call support. Establish performance expectations, improve sales processes, expand outbound programs, remove operational obstacles, and provide reporting on team performance and strategic initiatives. The role requires sales leadership experience in SaaS or B2B organizations, strong analytical skills, and a track record of developing high-performing representatives.

Manage a book of mid-market accounts post-sale to drive retention and expansion. Identify upsell opportunities, run demos and quarterly business reviews, maintain accurate pipeline and forecasts, use CRM and sales tools, and ensure exceptional client service and documentation.

Design, build, and operate scalable backend services and internal APIs for an AI platform. Integrate LLMs and AI tools into production workflows, ensure platform reliability via observability and incident response, optimize AI runtime performance and cost, and contribute to shared infra like CI/CD and deployments.

Full-cycle enterprise account director responsible for new logo acquisition and quota attainment. Prospect, nurture warm leads, run discovery and demos, close deals, forecast revenue, and manage multiple opportunities using CRM and sales engagement tools. Maintain organization, accuracy in forecasting, and continuous improvement while working in a fast-paced startup environment.

Manage a post-sale book of mid-market accounts to retain and expand revenue. Conduct demos and quarterly business reviews, identify expansion opportunities, maintain CRM and sales systems, forecast pipeline, and deliver high-touch client service in a fast-paced, startup environment.

Manage post-sale book of business for emerging customers (<=300 employees), drive expansion and retention through high-velocity outreach, product demos, forecasting, documentation, and use of sales systems to identify upsell opportunities and ensure client success.

Lead and grow a team of 5–6 product developers to deliver high-quality, reliable software. Partner with product and design, champion CI/CD, testing, observability, and provide visibility to leadership while hiring and mentoring engineers.

Own a post-sale book of emerging (≤300 employees) customers to drive retention and expansion. Manage high-volume, high-velocity deals, prospect for expansion opportunities, present data-driven ROI, run demos, accurately forecast pipeline, document interactions, and use sales systems to support product adoption and client satisfaction.

Manage a book of mid-market post-sale accounts to retain and expand revenue. Identify expansion opportunities, conduct demos and quarterly business reviews, forecast pipeline, and use sales systems (Salesforce, Outreach, ZoomInfo). Maintain documentation, stay organized across multiple tasks, and drive client satisfaction in a fast-paced startup environment.

Manage a post-sale book of mid-market accounts to retain and expand revenue. Identify expansion opportunities, run product demos and quarterly business reviews, forecast pipeline, document interactions, and use sales systems (CRM, engagement and intelligence tools) to drive client success and growth.

Build and maintain secure, compliant cloud infrastructure in AWS GovCloud for federal customers. Support FedRAMP ATO efforts, implement IaC (Terraform), manage CI/CD pipelines, automate compliance checks, enforce configuration baselines, and collaborate with Security, Engineering, and GRC to remediate findings and maintain authorization.

Lead and grow the South East enterprise sales team for a SaaS maintenance platform: set strategy, hire and mentor reps, close high-value accounts, align with cross-functional teams, analyze market trends, and provide sales forecasting and reporting to senior management.