Jobs at Mark43

Own revenue accounting for SaaS and Professional Services arrangements, applying ASC 606, SSP, and allocation methodologies. Govern automated revenue recognition across Salesforce and NetSuite, manage reconciliations and exception reporting, support close and audits, and partner with Revenue Operations, Deals Desk, Professional Services, FP&A, Legal, and systems teams. Drive scalable controls, integrations, forecasting inputs, and business systems improvements.

Lead FP&A analysis, forecasting, budgeting, and long-range planning. Build financial models, partner with cross-functional leaders, support month-end variance analysis, executive reporting, process improvements, and cash forecasting.

The Staff Engineer will build cloud-based public safety software, work on server-side solutions and contribute to team culture and mentoring.

As a Platform Engineer, you will enhance the developer experience by building internal platforms, focusing on scalability and reliability, and improving CI/CD processes.

Oversee RMS configuration, business process analysis, workflow design, testing, implementation, training, and change management for public safety agencies. Advise customers on Reporting, Case Management, Evidence, and Warrants products; establish implementation best practices; coordinate integrations and hardware testing; gather product feedback; support project planning, risk management, staffing, budgeting, and training material updates. The role requires strong communication, stakeholder collaboration, and at least 50% travel.

The Customer Experience Manager will advocate for clients, foster product adoption, resolve issues, and collaborate with teams to enhance user satisfaction post-implementation.

The Customer Experience Manager advocates for clients, ensuring needs are met throughout the product lifecycle. Responsibilities include relationship building, feedback tracking, tracking NPS scores, and collaborating with cross-functional teams.

Serve as a client-facing trusted advisor to drive product adoption, user satisfaction, and renewals. Participate in pre- and post-implementation, advocate for client needs, capture feedback for product teams, track issue resolution, manage NPS and surveys, collaborate cross-functionally, and travel frequently to client sites to support change management and workflows.

As a Senior Product Designer, you will lead product design processes and collaborate with cross-functional teams to enhance user experience for law enforcement software, focusing on user research and system integration.