Jobs at Met Council

Administer and improve a Salesforce-based ERP supporting CRM, warehouse, inventory, B2B, and B2C operations. Responsibilities include configuring Salesforce, managing user access and security, troubleshooting, supporting end users, documenting processes, developing reports and dashboards, training staff, coordinating system updates, and managing integrations and larger technology projects. The role translates warehouse workflows into system requirements and drives system improvements across client-facing ordering platforms.

Writes and reviews foundation and government grant applications, proposals, reports, and related materials. Researches funding prospects, monitors grant opportunities, assesses eligibility, and tracks deadlines, submissions, and renewals. Collaborates with program, finance, development, and administrative teams to gather information and ensure accurate, compliant submissions. Supports funder communications and contributes to the organization’s fundraising and long-term financial sustainability.

Provides part-time administrative support to case management staff by collecting, mailing, uploading, and organizing documentation for Holocaust Survivors in a home delivery program. Maintains accurate records, supports process improvements, communicates compassionately with clients, and conducts occasional home visits to obtain signatures. Requires discretion with confidential information, strong organization, Microsoft Office proficiency, and willingness to travel throughout New York City's five boroughs.

Provides reception, clerical, office management, supply tracking, vendor scheduling, mail distribution, visitor coordination, facilities support, and warehouse office operations assistance. Maintains common areas, documents administrative processes, supports meetings and events, and follows or improves standard operating procedures in a fast-paced warehouse environment.

Leads organization-wide AI implementation by identifying use cases, managing pilots through adoption, integrating AI and data workflows with existing platforms, and supporting governance. Partners with departments, technology teams, vendors, and external stakeholders to deliver secure, compliant, accessible solutions. Responsibilities include training, change management, vendor evaluation, ROI measurement, PII protection, BAA compliance, and responsible AI adoption across nonprofit social-service operations.

Associate Counsel advises leadership and departments on legal and risk matters, drafts and reviews agreements, coordinates insurance coverage, tracks contract renewals, and supports board governance through minutes, resolutions, and compliance activities.

Administer and improve a Salesforce-based ERP supporting CRM, warehouse, inventory, and B2B/B2C ordering operations. Configure objects, automation, security, integrations, reports, dashboards, and user access; provide end-user support and training; troubleshoot Salesforce issues; document processes; manage system updates; and translate warehouse workflows into system requirements. The role also supports APIs, platform alignment, data governance, and larger technology projects.