MetLife
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Seeking an experienced Principal AI Engineer to research, develop, and implement AI solutions for customer service and operational capabilities. Responsibilities include advising executives, designing AI architectures, providing technical leadership, and translating business requirements into technical specifications.
Provide legal counsel on employee benefit matters, draft and amend benefit plans, conduct due diligence for transactions, track legislation impact, and assist in ad hoc projects.
The Senior Contract Consultant at MetLife is responsible for managing and developing annuity contracts that comply with regulatory requirements. The role involves providing technical advice, ensuring accurate documentation, facilitating regulatory filings, and collaborating with various departments to achieve business objectives. The consultant will also mentor junior team members and implement process improvements.
The VP of Customer Insights and Analytics is responsible for leading the customer insights function within MetLife's marketing organization. This includes directing strategic projects to analyze customer behavior, managing market research initiatives, and using analytics to enhance marketing execution and customer experiences.
The Customer Experience Manager will be responsible for ensuring a customer-centric view is incorporated across stages, channels, and touchpoints in the customer journey. They will collaborate with key stakeholders to create and orchestrate experiences that drive value creation and support product roadmaps for cross-channel experiences.
The AVP, Group Benefits Insights & Market Intelligence will oversee the collection and analysis of customer, market, and product insights to drive business decisions. This role involves collaborating with marketing and analytics teams to enhance customer journeys and maintain competitive advantages through informed strategies and market research.
The Director of HR Technology and Workforce Insights will lead the development of HR technology strategies, collaborating with stakeholders to enhance HR systems and processes. Responsibilities include managing cross-functional teams, developing efficiency metrics, and supporting the implementation of HR technologies to deliver a best-in-class employee experience.
The Communications and Engagement Lead (CEL) will partner with sales teams to enhance MetLife's benefits product portfolio, provide strategic guidance, maintain client relationships, deliver training to sales partners, and support account planning and enrollment strategies.
The VP & Associate General Counsel will lead a team of attorneys in providing strategic legal advice for MetLife's Group Benefits business. Responsibilities include managing legal matters such as contract negotiations, regulatory inquiries, and product reviews, while serving as the primary legal partner for senior leadership and guiding the team in complex legal issues related to the business.
The Business Analyst will support the Employee Experience team at MetLife by managing Agile practices, collaborating with stakeholders to recommend technical solutions, and leading requirement analysis and process reporting for software development projects. This role emphasizes creating user stories and ensuring project requirements are met through effective communication and leadership.
The Senior Auditor will perform audits focusing on financial, operational, and compliance risk management. Responsibilities include executing audits, preparing deliverables, evaluating evidence, presenting findings, and identifying automation opportunities to enhance audit efficiency.
The Sr. Enablement Technology & Data Consultant leads the management of Group Benefits enablement technology and content management platforms. Responsibilities include governance of Highspot, analysis of training effectiveness using analytics tools, strategic partnership with various departments, development of dashboards in PowerBI and other tools, and overseeing complex technology initiatives across the organization.
The AMS Unit Leader supervises a team of claim specialists handling Absence, ADA, and Paid Leaves. Responsibilities include managing workflow, ensuring performance standards, resolving client service issues, and assisting in people management tasks such as hiring and training. The role also involves investigating group disability claims and making settlement determinations.
This role involves providing technical support and managing IT infrastructure for the Executive Leadership Team. Responsibilities include resolving IT issues, overseeing system performance, strategic planning, ensuring compliance and security, and collaborating with vendors for seamless service delivery.
The Regional Vice President-Sales leads the sales organization in the Southeast region, focusing on profitable growth in the employee benefits market. Responsibilities include managing a sales team, driving sales premiums, and collaborating with various internal departments to achieve business growth. The position has significant P&L responsibility and requires strategic alignment with partners.
Responsible for GAAP and Statutory financial reporting and analysis in the Retirement Income Solutions segment. Key responsibilities include accounting and reporting of Capital Market products, analysis of financial results, and supporting various financial reporting requirements.
Responsible for GAAP and Statutory financial reporting and analysis in the Retirement Income Solutions segment. Key responsibilities include product controlling, reporting financial results, analysis, and supporting special projects. Required skills include strong Excel skills, US GAAP and STAT proficiency, and excellent communication skills.
The Regional Director is responsible for leading sales management and growth initiatives for MetLife's Group Benefits organization in the Dallas/Denver region. This role involves developing business plans, managing a sales team, building client relationships, overseeing negotiations, and aligning sales goals with the organization’s objectives.
The Product Owner will lead a team to improve billing and payment methods by re-engineering processes and equipping operations staff with effective customer service tools. Responsibilities include shaping agile team work, creating acceptance criteria, managing the backlog, tracking metrics, and coordinating among stakeholders.
The Senior Account Manager in PRT Client Services will oversee client service issues for US Pensions clients, ensuring satisfaction through effective communication and problem-solving. The role entails collaborating with various departments, identifying client needs, developing project plans, and providing leadership to address client inquiries while maintaining strong relationships with internal and external stakeholders.