Jobs at MetLife

Leads Revenue Operations strategy and business planning for MetLife’s U.S. Group Benefits Regional Business. Owns growth strategy, sales plays, business process standards, priority management, and AI initiative coordination. Partners with sales, technology, enablement, analytics, marketing, finance, underwriting, pricing, and other leadership teams to align priorities, improve execution, and drive measurable business outcomes.

Lead communications strategies for Global Risk Management and Internal Audit, advising the Chief Risk Officer and Chief Auditor on internal and external engagements. Develop messaging, employee communications, town halls, business updates, change initiatives, and leadership communications. Use digital channels, employee feedback, and communications metrics to improve engagement and message effectiveness while managing multiple priorities and maintaining confidentiality.

Develops and executes internal and external communications strategies for Government and Legal Affairs. Provides communications counsel to the Chief Legal Officer and Head of Government Relations, creates messaging and content for employee engagement and organizational change, manages leadership communications, and uses digital channels, feedback, and analytics to improve reach and effectiveness.

Leads integrated internal and external communications for MetLife’s Global Technology & Operations organization. Advises senior leaders, develops messaging and content, translates complex technology and operations priorities into compelling stories, and strengthens employee engagement across global audiences. Oversees public relations, social media, multimedia communications, thought leadership, and communications for the Triangle Tech X conference. Manages cross-functional stakeholders, multiple projects, and communications across diverse channels and regions.

Supports sales growth in MetLife’s under-100 employee market by analyzing small business metrics, producing reports and dashboards, advising sales partners, improving workflows, correcting data and process issues, and supporting renewals and sales opportunities. The role collaborates with account executives, underwriting, operations, brokers, general agents, and small business customers while using Salesforce, Microsoft Office, and advanced tools to improve sales execution and operational efficiency.

Provides global legal counsel on cybersecurity laws, regulations, incident response, third-party risk, audits, regulatory inquiries, information security policies, and emerging technologies. Advises Global Security and cross-functional stakeholders, manages regulatory and law-enforcement interactions, supports executive and board reporting, and contributes to training and tabletop exercises. Requires a JD, active bar membership, and at least eight years of legal experience, with extensive cybersecurity and privacy law expertise.

Provides strategic legal and compliance advice on federal and state insurance, managed care, Medicare Advantage, Medicaid Managed Care, and government program requirements. Monitors regulatory developments, drafts and negotiates client, provider, and vendor agreements, manages legal risk, and supports business growth. Owns legal workflows involving intake, contracting, approvals, escalations, and knowledge management while applying generative AI and legal technology responsibly.

Lead large-scale, cross-functional retirement and income solutions initiatives from intake through implementation and adoption. Develop delivery plans, manage dependencies, facilitate decisions, remove roadblocks, communicate executive-level status, and drive accountability. Teach Agile practices, improve operational processes, create process maps and procedures, support governance, and manage portfolio intake, prioritization, capacity planning, and value measurement. Partner with business, operations, technology, legal, finance, risk, and compliance stakeholders.

Actuarial Interns support pricing, product development, reserve calculations, actuarial modeling, financial analysis, asset liability management, and investments. They collaborate with experienced actuaries, analyze data, present project findings to leaders, and participate in professional development and networking activities.

Lead and evolve the enterprise AI risk and governance framework. Identify and assess emerging AI risks, translate them into governance and controls, run AI approval processes, provide second-line challenge to stakeholders, partner across functions to embed controls, and strengthen monitoring, transparency, and scalable governance for AI initiatives.

Supports the group benefits sales organization through training, customer meeting participation, technology exposure, assigned sales duties, and a capstone project. The intern develops business acumen, interpersonal, analytical, presentation, and leadership skills while gaining experience in a business-to-business insurance sales environment. Successful participants may interview for a sales trainee position after completing the program.

Lead market risk framework enhancements for MetLife’s Bermuda businesses, integrating economic capital, GAAP, regulatory capital, and liquidity considerations into ALM strategy. Oversee ALM analytics, investment guidelines, risk appetite limits, working groups, deep dives, playbooks, regulatory disclosures, and governance. Serve as deputy Market Risk Officer for Bermuda reinsurance entities while partnering across teams to complete strategic risk initiatives.

Leads global HR Technology and People Analytics strategy, roadmap, investment priorities, and modernization. Oversees Oracle HCM Cloud and related HR technology solutions, aligns enterprise architecture and data strategy, and manages high-performing teams. The role drives large-scale ERP, digital transformation, technology modernization, organizational change, and best-in-class employee experiences across a complex global organization.

Corporate counsel will oversee subpoena, garnishment, and interpleader processes; supervise offshore and U.S. paralegal teams; manage escalated claims litigation; advise business clients; supervise outside counsel; and handle litigation strategy, discovery, research, settlements, budgets, and invoices. The role requires applying AI-assisted legal processes while exercising attorney judgment, managing risk, and improving legal workflows.

Lead enterprise-scale adoption of AI tools by embedding with teams, identifying workflow opportunities, co-developing prompts, agents, and AI applications, and scaling successful solutions. Partner with Technology, Data, Risk, and strategy teams to ensure secure and compliant deployment. Track adoption, efficiency, and growth metrics; communicate outcomes to executives; and champion AI fluency and experimentation across the organization.

Actuarial interns complete projects involving pricing, product development, reserve calculations, actuarial modeling, financial analysis, asset-liability management, and investments. They collaborate with experienced actuaries, attend educational sessions, present project results, and participate in professional development. Candidates must be pursuing a relevant bachelor’s degree, have a 3.0+ GPA, strong Excel, mathematical, analytical, communication, and problem-solving skills, and be authorized to work without sponsorship.

Leads external communications for MetLife Investment Management, including media relations, thought leadership, executive messaging, digital content, issues management, and reputational communications. Partners with investment, research, distribution, and senior leadership teams to translate complex market and investment topics into compelling narratives. Manages proactive and reactive media engagement, coordinates spokesperson preparation, and evaluates communications effectiveness through measurement and reporting.

Leads the Compliance and Tax technology portfolio, defining strategy, product roadmaps, modernization initiatives, governance, and investment priorities. Advises senior Compliance and Tax executives, oversees product and delivery teams, manages vendors and budgets, and ensures technology meets security, risk, regulatory, and operational standards. Drives AI, automation, analytics, cloud adoption, and process improvement while developing a geographically distributed organization and delivering measurable business outcomes.

Leads enterprise AI-first technology delivery transformation at MetLife. Defines operating models, roadmaps, governance, controls, adoption strategies, delivery metrics, and readiness practices for agentic software development. Partners with CIO organizations, DevSecOps, Platform Engineering, Architecture, Risk, Audit, and Legal to implement traceable, reviewable AI-assisted workflows in a regulated environment. Advises senior leaders, resolves cross-organizational ambiguity, and drives initiatives through measurable adoption and business value realization.

Lead execution of Responsible Use of AI (RUAI) approvals and AI risk oversight. Coordinate cross-functional reviews, assess and document AI risks, improve governance tools/workflows, and escalate material issues to leadership. Engage use case owners, vendors, and control partners to ensure compliance with AI regulatory and control frameworks.