Monday.com Careers In NYC

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As a leader of a customer success team, you will be responsible for coaching, leading, and hiring a team in a fast-paced and rapidly changing environment. Our CSMs are in charge of the implementation, usage and retention of our work operating system. In this role, you will work closely with the Customer Success leadership to help build an elite team. We’re looking for our next exceptional leader with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

As a Presale Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes. We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

This is a key position to help shape and build our GSIs practice. In this role, you will influence the strategic framework and Go-To-Market plan, build the consulting and professional services programs, own the partner development opportunities as well as work on driving new revenue and market awareness with and through the GSIs. You will build long-term deep relationships and grow our partner revenue objectives that drive value for monday.com, the GSI, and our mutual customers.

Take primary responsibility for the strategy and execution of building new partnerships in the Brazilian region. Identify relevant organizations that are strategically well-positioned to accelerate monday.com’s growth into new markets. Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise. Close partnership agreements while properly balancing company goals, speed, and economic potential. Evaluate the financial and non-financial benefits and risks of new partnerships. Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them. Own your partner’s portfolio targets and delivering the results. Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages. Willingness to travel as required to Brazil based partner/customer offices.

Skillfully build interest and create opportunities with new prospects via phone and email. Use lead generation methodologies and tools to build accurate and targeted lists of prospects; Utilize smart, targeted questions to speak knowledgeably with decisions makers such as VPs and Directors; Update lead and prospect activity to ensure effective lead management; Successfully manage and overcome prospect objections through education; Continuously look for ways to improve our processes; Exceed weekly, monthly and quarterly lead development targets.

We're looking for Enterprise Account Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

This role includes developing channel strategies from scratch, forecasting our partnership pipeline, manage the relationships with different channel partners (VARs & SIs) and being the face of monday.com to potential & current partners in the region.