Monday.com Careers In NYC

20

We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

We are looking for a Spanish-speaking Onboarding Success Manager to join our team! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

We are looking for an Onboarding Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.

The Sales Enablement Content Specialist will enable consulting reps with relevant and useful content/information. Ensure that the content is up to date, easily accessible and and ultimately digestible. Your job is to give our reps the edge throughout their sales cycle and to cut down on time spent in non-revenue generating actions.

We are looking for a savvy, forward-thinking, self-motivated IT Specialist to join our expanding team. monday.com was founded on the belief that transparency and collaboration create a culture of ownership and empowerment; more empowered employees are more productive employees. And we’re only scratching the surface of what we can accomplish together.

You will be responsible for growing and developing the team by providing expert level sales knowledge, coaching, training and process improvement. You will drive the day-to-day execution to exceed the business performance targets of monday.com

Listen / Shadow high-volumes of calls to deliver feedback. Understand knowledge gaps on individual and team levels. Develop strategy around improvement areas. Develop strategy around implementing and maintaining success on new initiatives. Clearly understand and articulate the value props of the monday.com product. Work closely with Team Leads to build out structured feedback channels. Provide trainings as needed surrounding specific areas of expertise.

As our Global Communications Director, you’ll work closely with our founders and leadership to help shape the global brand for monday.com. You’ll introduce us to millions of stakeholders, expanding our reach across the US and in key markets around the world. You’ll help build and scale a global strategy and support the growth of all our external communications to deliver customized approaches across product, corporate, consumer and enterprise news worldwide.

monday.com’s Global Communications team is seeking a Digital Communications Manager (social media) to refine and grow our brand identity across our organic social channels. In this role, you’ll be responsible for building and executing an organic social media strategy across our brand accounts including Instagram, Facebook, Twitter, and Linkedin, while integrating social efforts into our overarching marketing and communications strategies. You’ll build creative campaigns and extract insights that highlight our priorities and values, resonate with our audiences, and differentiate our brand.

As our Global Communications manager, you’ll work closely with every part of our company to build our media presence founded on our brand values. You’ll help build and scale a global strategy and support the growth of all our external communications to deliver customized approaches across product, corporate, consumer, and enterprise news worldwide.

We're looking for an Enterprise Account Executive to join our team in NYC. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

As a Presale Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes. We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

Take primary responsibility for the strategy and execution of new resellers partnerships. Identify relevant organizations who are strategically well-positioned to accelerate monday.com’s growth into new markets. Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise. Close partnership agreements while properly balancing company goals, speed, and economic potential. Evaluate the financial and non-financial benefits and risks of new partnerships. Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them. Work closely with the Senior Channel and Sales leaders at monday.com in a strategic capacity to build out channel program in North America  Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages.

This is a key position to help shape and build our GSIs practice. In this role, you will influence the strategic framework and Go-To-Market plan, build the consulting and professional services programs, own the partner development opportunities as well as work on driving new revenue and market awareness with and through the GSIs. You will build long-term deep relationships and grow our partner revenue objectives that drive value for monday.com, the GSI, and our mutual customers.

As a leader of a customer success team, you will be responsible for coaching, leading, and hiring a team in a fast-paced and rapidly changing environment. Our CSMs are in charge of the implementation, usage and retention of our work operating system. In this role, you will work closely with the Customer Success leadership to help build an elite team. We’re looking for our next exceptional leader with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Skillfully build interest and create opportunities with new prospects via phone and email. Use lead generation methodologies and tools to build accurate and targeted lists of prospects; Utilize smart, targeted questions to speak knowledgeably with decisions makers such as VPs and Directors; Update lead and prospect activity to ensure effective lead management; Successfully manage and overcome prospect objections through education; Continuously look for ways to improve our processes; Exceed weekly, monthly and quarterly lead development targets.

Effectively help your team of quota carrying sales people, to manage a full sales cycle, build and manage a pipeline, and deliver accurate forecasting. Provide support for escalations and participate directly in complex sales situations and negotiations. Hire, motivate, coach and provide training to increase productivity and skill sets of employees. Provide detailed activity reports, opportunity management, quotes, and forecasting as well as verbal feedback to sales management. Collaborate with Marketing, Customer Success, and Product Management. Ensure high quality customer experience. Cultivate a healthy, diverse, and inclusive sales culture in support of monday.com core values, mission and bold ambitions.  Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution.

We're looking for a Senior Account Executive to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.