Jobs at monday.com

Lead North American partner marketing strategy and execution to drive pipeline and revenue. Manage partner budgets and MDF allocation, coordinate GTM plans, execute events and campaigns, prioritize partner opportunities, collaborate across teams, and track marketing performance through reporting and analysis.

Manage strategic B2B customer relationships as a Technical Customer Success Manager. Advise clients on using monday.com’s AI platform to automate workflows, generate insights, and drive business transformation. Lead technical consultations, workshops, adoption strategies, change management, and expansion opportunities. Analyze product usage data, troubleshoot integration logic, communicate with executives, and represent customer needs to Product and Engineering teams.

Manage a portfolio of B2B SaaS accounts, driving adoption, retention, renewals, expansion, upsells, and cross-sells. Conduct outbound prospecting, manage the full sales cycle, negotiate and close deals, and build trusted relationships with stakeholders and executives. Provide proactive account planning and consult customers on process improvements to maximize platform value.

The Sales Development Representative generates qualified leads through data-driven outbound prospecting, conducts discovery calls, qualifies prospects, and schedules meetings for Account Executives. Responsibilities include preparing call reports, maintaining CRM records, analyzing performance metrics, researching market and competitor trends, addressing sales objections, and collaborating cross-functionally to demonstrate customer ROI and maximize the value of monday.com solutions.

Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.

Lead strategic customer deployments of AI solutions from discovery through production. Architect and build AI agents, vibe apps, MCP integrations, workflows, and custom scripts using TypeScript, Node.js, and React. Partner with C-suite stakeholders, Sales, Customer Success, and Product to drive adoption, measurable ROI, and workflow improvements. Instrument deployments, run evaluations, convert insights into product requirements, and create reusable assets and playbooks.

Own the full sales cycle for SMB customers, including relationship building, solution positioning, negotiation, contracting, upselling, and cross-selling. Translate monday.com’s platform capabilities into customer ROI, coordinate cross-functional support, manage complex stakeholder relationships, and resolve commercial issues. The role requires consultative selling, quota ownership, strong communication, negotiation, time management, and a track record of sales success. This is a hybrid position requiring three days weekly in the New York City office.

Delivers customer-facing technical solutions using monday.com integrations, custom applications, data migrations, and agentic AI. Leads discovery, requirements gathering, implementation, documentation, and customer communication across complex enterprise engagements. Develops reusable internal tooling and advocates for customer needs with Product and R&D teams. Requires experience with enterprise software, AI engineering, APIs, TypeScript or JavaScript, integrations, cloud deployment, and consultative delivery.

Designs and oversees complex enterprise AI deployments for external customers. Responsibilities include technical discovery, AI and data architecture, integrations, migrations, effort estimation, statements of work, solution documentation, security and governance standards, delivery oversight, customer presentations, and mentoring engineering teams. The role also develops reusable estimation models, discovery tools, and reference architectures while supporting the sale of technical services. This is a hybrid position requiring three days weekly in the New York office.

Support sales by demonstrating monday.com value, mapping customer business processes to the platform, leading technical aspects of complex deals, creating pre-configured solutions, answering security/technical questions, and collaborating with Sales, Product, and Customer Success to streamline processes.

Own customer interactions across chat, email, and Zoom, diagnosing complex product and configuration issues while identifying broader business value opportunities. Provide customer education, explain technical solutions clearly, collaborate with Tech Touch teams, surface recurring patterns, and contribute product knowledge to the support team. The role requires strong technical aptitude, customer empathy, communication skills, adaptability, and the ability to deliver premium support experiences.

Owner of full-cycle recruiting for GTM/CRO roles across the Americas, partnering with VP-level leaders and HRBPs. Build targeted sourcing strategies, run structured interviews, use ATS (Ashby) and hiring metrics to manage high-volume requisitions, improve processes, and ensure excellent candidate experiences.

Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.