Jobs at monday.com

Own strategic enterprise AI services engagements from discovery and scoping through delivery and value realization. Lead customer discovery, define AI deployment strategies, scope and price work, author proposals and statements of work, support sales, and coordinate consultants and engineers. Manage timelines, budgets, risks, quality, escalations, adoption, consumption, and expansion opportunities while communicating with technical and executive stakeholders.

Leads AI transformation and software implementation engagements for enterprise customers. Designs and configures AI-native workflows, automations, relational data structures, reporting, and integrations within monday.com. Consults on business process design, manages projects, trains stakeholders, delivers documentation, and advocates for customer needs. The role requires strong consulting, systems design, project management, communication, and generative and agentic AI expertise, with travel up to 20%.

Supports sales by demonstrating monday.com’s platform, leading technical discussions in complex sales, mapping business processes, configuring solution packages, handling objections and security questions, and advising on implementation. Collaborates with Sales, Product, and Customer Success to streamline sales methodologies and strategize major opportunities. Requires SaaS presales experience, API knowledge, strong problem-solving, communication, and customer-facing skills.

Own a portfolio of certified delivery partners and their professional and managed services engagements. Ensure on-time, high-quality delivery, AI value realization, partner retention, capacity planning, billing, and customer outcomes. Support service sales, enforce delivery standards, manage escalations, identify expansion opportunities, and connect partners, customers, internal stakeholders, and Product. The role requires enterprise software services experience, technical fluency, AI expertise, and up to 20% travel.

Own the full sales cycle for mid-market SaaS customers, from relationship building and stakeholder engagement through negotiation and contracting. Advise customers on monday.com’s platform, connect solutions to ROI, coordinate cross-functional support, and address commercial or relationship escalations. The role requires consultative selling, complex deal management, strong communication and negotiation skills, sales achievement, independent prioritization, and collaboration.

Commercial Legal Counsel will advise sales, partnerships, procurement, and other business teams; draft, review, negotiate, and manage SaaS, technology, vendor, privacy, intellectual property, and partnership agreements. The role supports global operations, ensures compliance with company policies and risk tolerance, manages multiple deals, and collaborates with international legal and business teams. The position requires practical business judgment, strong negotiation and communication skills, and New York licensure or eligibility for in-house registration.

Build and deploy full-stack custom solutions for strategic customers using monday.com APIs, SDKs, app frameworks, and automation tools. Lead customer discovery, translate business needs into technical designs, develop production applications, manage deployment and DevOps considerations, and support live solutions. Projects typically last 2–6 weeks and require strong communication, independent execution, and customer collaboration.

Own the end-to-end recruiting lifecycle, including partnering with hiring managers, creating job descriptions and interview plans, sourcing candidates, managing requisitions, conducting interviews, and improving candidate experience. The role requires data-driven recruitment process optimization, global collaboration, candidate pipeline development, and creative sourcing strategies.

Lead North American partner marketing strategy and execution to drive pipeline and revenue. Manage partner budgets and MDF allocation, coordinate GTM plans, execute events and campaigns, prioritize partner opportunities, collaborate across teams, and track marketing performance through reporting and analysis.

Manage strategic B2B customer relationships as a Technical Customer Success Manager. Advise clients on using monday.com’s AI platform to automate workflows, generate insights, and drive business transformation. Lead technical consultations, workshops, adoption strategies, change management, and expansion opportunities. Analyze product usage data, troubleshoot integration logic, communicate with executives, and represent customer needs to Product and Engineering teams.

The Sales Development Representative generates qualified leads through data-driven outbound prospecting, conducts discovery calls, qualifies prospects, and schedules meetings for Account Executives. Responsibilities include preparing call reports, maintaining CRM records, analyzing performance metrics, researching market and competitor trends, addressing sales objections, and collaborating cross-functionally to demonstrate customer ROI and maximize the value of monday.com solutions.

Lead strategic customer deployments of AI solutions from discovery through production. Architect and build AI agents, vibe apps, MCP integrations, workflows, and custom scripts using TypeScript, Node.js, and React. Partner with C-suite stakeholders, Sales, Customer Success, and Product to drive adoption, measurable ROI, and workflow improvements. Instrument deployments, run evaluations, convert insights into product requirements, and create reusable assets and playbooks.

Delivers customer-facing technical solutions using monday.com integrations, custom applications, data migrations, and agentic AI. Leads discovery, requirements gathering, implementation, documentation, and customer communication across complex enterprise engagements. Develops reusable internal tooling and advocates for customer needs with Product and R&D teams. Requires experience with enterprise software, AI engineering, APIs, TypeScript or JavaScript, integrations, cloud deployment, and consultative delivery.

Designs and oversees complex enterprise AI deployments for external customers. Responsibilities include technical discovery, AI and data architecture, integrations, migrations, effort estimation, statements of work, solution documentation, security and governance standards, delivery oversight, customer presentations, and mentoring engineering teams. The role also develops reusable estimation models, discovery tools, and reference architectures while supporting the sale of technical services. This is a hybrid position requiring three days weekly in the New York office.

Own customer interactions across chat, email, and Zoom, diagnosing complex product and configuration issues while identifying broader business value opportunities. Provide customer education, explain technical solutions clearly, collaborate with Tech Touch teams, surface recurring patterns, and contribute product knowledge to the support team. The role requires strong technical aptitude, customer empathy, communication skills, adaptability, and the ability to deliver premium support experiences.

Owner of full-cycle recruiting for GTM/CRO roles across the Americas, partnering with VP-level leaders and HRBPs. Build targeted sourcing strategies, run structured interviews, use ATS (Ashby) and hiring metrics to manage high-volume requisitions, improve processes, and ensure excellent candidate experiences.