monday.com Offices

Manage a portfolio of B2B SaaS accounts, driving adoption, retention, renewals, expansion, upsells, and cross-sells. Conduct outbound prospecting, manage the full sales cycle, negotiate and close deals, and build trusted relationships with stakeholders and executives. Provide proactive account planning and consult customers on process improvements to maximize platform value.

The Sales Development Representative generates qualified leads through data-driven outbound prospecting, conducts discovery calls, qualifies prospects, and schedules meetings for Account Executives. Responsibilities include preparing call reports, maintaining CRM records, analyzing performance metrics, researching market and competitor trends, addressing sales objections, and collaborating cross-functionally to demonstrate customer ROI and maximize the value of monday.com solutions.

Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.