Jobs at Motive

Leads Motive’s commercial legal function supporting revenue, partnerships, procurement, and global expansion. Negotiates complex enterprise, SaaS, hardware, reseller, OEM, and strategic partnership agreements; advises senior executives; manages attorneys and contract managers; mentors junior lawyers; and builds scalable playbooks, approval matrices, deal desk processes, and AI-enabled legal workflows. Oversees procurement and supply chain legal matters, international contracting, outside counsel, and operational metrics.

Build and manage AI-powered workflows, agents, automations, and internal applications for Deal Desk and GTM teams. Identify automation opportunities, develop prototypes, scale solutions to production, integrate enterprise data and APIs, implement human validation and audit controls, optimize LLM costs, document tools, measure adoption, and train users. The role requires Deal Desk or RevOps experience plus practical knowledge of AI models, APIs, scripting, SQL/SOQL, Python, CPQ, CLM, Salesforce, and agentic platforms.

Develop customized customer training plans, lead virtual and onsite instructor-led training, facilitate webinars and Train-the-Trainer programs, and partner with internal teams on learning assets. Conduct customer discovery, define learning objectives, manage training projects, and improve content using feedback and performance data. The role requires instructional design expertise, strong stakeholder and presentation skills, French fluency, and up to 40% travel.

Leads a mid-market SaaS sales team of Account Executives, owning quota attainment, hiring, onboarding, coaching, forecasting, pipeline execution, and performance improvement. The manager partners with SDR, Sales Engineering, Customer Success, Marketing, Product, Enablement, and Deal Desk teams to optimize sales processes and scale the organization.

Leads and develops a post-sales Customer Engineering team serving strategic enterprise customers. Oversees technical discovery, solution design, integrations, automation, validation, handoffs, prioritization, and measurable customer outcomes. Establishes engagement models, capacity planning, quality standards, documentation, and operating cadences. Partners with Product, Engineering, Customer Success, Implementation, Sales, and Solutions Engineering to convert customer needs into reusable solutions, improve adoption, and support retention and expansion.

Leads Motive’s competitive intelligence program, translating market and competitor insights into sales plays, battlecards, enablement, product feedback, and customer-facing content. The role researches competitors, analyzes win/loss and CRM data, uses AI for research automation, trains sales teams, supports strategic deals, and measures program impact on win rates and pipeline. It requires extensive product marketing or competitive intelligence experience in B2B technology or SaaS, with cross-functional influence and senior leadership communication skills.

The Vice President of Growth will set and execute Motive’s growth strategy across acquisition, conversion, onboarding, activation, retention, and expansion. This leader will build experimentation, measurement, forecasting, and growth economics programs; improve the customer journey; partner cross-functionally with Marketing, Product, Sales, Customer Success, Finance, and Data; and build a high-performing growth organization. The role requires driving measurable, efficient growth through customer insights, analytics, automation, and scalable operating systems.

Leads Motive’s product marketing organization and strategy across its multi-product B2B SaaS portfolio. Owns positioning, messaging, customer and market insights, competitive intelligence, product launches, go-to-market strategy, sales enablement, campaigns, performance measurement, and cross-functional alignment. Builds a high-performing team and connects product capabilities to customer outcomes, pipeline, adoption, and expansion.

Partners with Account Executives to support mid-market sales through discovery, customized product demonstrations, solution design, RFI/RFP responses, and value-based selling. Translates customer challenges into measurable outcomes, advises technical and business stakeholders, explains APIs and integrations, and collaborates with Product, Engineering, Customer Success, and Marketing. Requires strong communication, analytical, and problem-solving skills, plus willingness to travel 15–20%.

Leads mechanical design and new product introduction for automotive-grade connected devices, specializing in ruggedized connectors, waterproof enclosures, cable harnesses, and sealing systems. Creates production-ready CAD models and drawings, performs tolerance and failure analysis, validates designs, and supports manufacturing readiness. Collaborates with engineering, quality, manufacturing, and suppliers across the product lifecycle, including NPI builds, process validation, production ramp, and critical field issue investigations. International travel supports offshore manufacturing and customer-site failure analysis.

Supports enterprise sales by partnering with Account Executives, leading discovery, delivering tailored demonstrations, translating customer challenges into solutions, and influencing executive buying decisions. The role requires expertise in value-based selling, solutions engineering, complex enterprise sales cycles, APIs, integrations, and technical solution design, while collaborating with Product, Engineering, Customer Success, and Marketing. Travel of 30% or more is required.

Commercial Counsel supporting high-volume sales contracting by drafting, reviewing, and negotiating customer agreements and order forms. The role partners with Sales, Deal Desk, Finance, and Privacy, manages deal queues and approvals, develops contracting playbooks and workflows, and builds AI-driven tools to automate routine legal work. Candidates should have substantial legal experience, strong SaaS or technology contracting expertise, excellent business judgment, and the ability to manage deadline-driven negotiations independently.

Own the hardware and firmware product strategy for Motive’s connected equipment-monitoring devices. Lead hardware NPI from concept through mass production, manage firmware roadmaps and OTA releases, improve installed-base reliability, battery life, connectivity, and installation performance, and direct device partnerships. Partner cross-functionally with engineering, manufacturing, supply chain, quality, cloud, mobile, and go-to-market teams while translating customer needs into technical requirements and product decisions.

Leads Motive’s global security compliance, privacy, risk, audit, customer trust, and AI governance functions. Builds integrated controls across ISO, SOC, PCI DSS, FedRAMP, GDPR, and related frameworks; manages audits, privacy operations, international regulatory readiness, customer security reviews, policies, training, and human risk. The role also establishes AI-first automation, AI governance, and a path to FedRAMP while leading a distributed team and partnering across Legal, Engineering, Product, IT, Finance, Sales, and Customer Success.

Own a book of large enterprise accounts to drive adoption, value realization, renewals, and upsells. Lead onboarding and training, build C‑level relationships, manage escalations, coordinate cross-functional resources, capture product feedback, and ensure high customer satisfaction and retention.

Own full-cycle recruiting for sales and business-critical go-to-market roles, from intake through offer and closing. Partner with hiring managers and senior leaders on search strategy, candidate calibration, market insights, interview processes, and offers. Build passive-candidate pipelines through sourcing, networking, referrals, and market mapping. Use recruiting metrics and ATS data to identify bottlenecks and improve processes while delivering an inclusive candidate experience.

Leads GTM FP&A planning, forecasting, budgeting, variance analysis, scenario modeling, workforce planning, executive reporting, and financial decision support. Partners with Sales, Marketing, Implementation, Customer Success, and other leaders to assess growth, productivity, capacity, costs, and investments. Manages and develops FP&A staff, improves financial models and reporting processes, reconciles data across systems, strengthens controls, and automates workflows.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Own strategy, execution requirements, performance, and optimization for revenue-focused lifecycle marketing motions, including PLG, PQL conversion, cross-sell, expansion, and reactivation. Develop customer journeys, messaging, audiences, sequencing, and success measures; align Product Marketing, Product, Sales, Legal, Analytics, and Marketing Operations; track pipeline and revenue outcomes; and optimize campaigns through testing, attribution, and data-driven insights.

Own and optimize assigned B2B customer lifecycle journeys, including onboarding, adoption, renewal, churn prevention, and reactivation. Translate strategy into campaign briefs, audience requirements, content needs, success measures, and testing plans. Partner with Campaign Operations, creative, content, and analytics teams on implementation, Marketo migration, newsletter management, reporting, and continuous improvement. Track journey performance, identify risks, communicate insights, and use AI and automation to improve execution.