Articles about NetBox Labs

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.

The Sales Development Representative is responsible for generating new sales opportunities, qualifying leads, and driving first meetings through outbound campaigns and effective communication strategies.

Drive new logo revenue by qualifying prospects, running technical demos and proofs-of-concept, and creating pipeline alongside Sales. Research customer use cases, translate technical value, execute outreach campaigns, and maintain accurate CRM (HubSpot) data to support deal progression and enable sales strategy.