Jobs at Newsela

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As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

The Assessment Associate will support the creation of engaging assessments for Newsela content that meet our users’ needs. In this role, you will contribute to the design of assessments, give feedback to freelance contributors on how to build out exceptional assessments, and conduct research and analysis to ensure our assessments are consistent and aligned to best practices. You will also lead the charge in researching assessments (best practices, efficacy, and shifting state standards), in addition to establishing and tracking quality metrics. You will play a hands-on role in helping Newsela operationalize the assessment features of our product, and in turn enable improved learning outcomes for students across the U.S.

The Assessment Associate will support the creation of engaging assessments for Newsela content that meet our users’ needs. In this role, you will contribute to the design of assessments, give feedback to freelance contributors on how to build out exceptional assessments, and conduct research and analysis to ensure our assessments are consistent and aligned to best practices. You will also lead the charge in researching assessments (best practices, efficacy, and shifting state standards), in addition to establishing and tracking quality metrics. You will play a hands-on role in helping Newsela operationalize the assessment features of our product, and in turn enable improved learning outcomes for students across the U.S.

The Assistant Editor is the foundation of daily leveling production at Newsela. You will load, edit, and source stories and images, working closely with freelancers and staff members on the Content Team to produce dozens of high-quality stories each week. As the Assistant Editor of Science Content, you will lead the charge in delivering accurate and engaging science content to Newsela’s K-12 readers. In addition to general editorial support (editing, selecting photos, and assessing potential content partners), you will oversee training and feedback for Science freelancers, maintaining Newsela’s science glossary and guidelines, and ensuring scientific concepts are appropriately broken down for different reading levels.

This Administrative Assistant for Newsela Executive Team so you get to help define the role and set the standard for the future. You’ll partner and support executives across Sales, Marketing, Community, Product, Technology, Content, and Human Resources. Blending your customer-centric mindset and innate ability to multitask with acute attention to detail, you will be an important catalyst to enabling our rapid growth through operational efficiency. In this role, you will have the opportunity to work closely with a passionate and driven leadership team who is helping shape the future of K-12 education.

The Content Acquisition Associate will own the prospecting, outreach, negotiation, and signing of new content partnerships (e.g. Bloomberg, The Guardian, etc.). You will also have a direct hand in shaping the future roadmap of Newsela’s content. As our business and market needs grow, you will be responsible for making available the content that students ultimately see. Reporting to the Director of Content Business Strategy, you will work closely with our Content Editorial, Product, Data, and Marketing teams to ensure that Newsela is building relationships with the best content partners in the industry. 

As the Field Marketing Manager, you are the business strategist and partner to our Sales team. You will serve as the “Chief Marketing Officer” of your assigned sales territory(ies) and will create and own the Territory Marketing Plan that ensures your region(s) are achieving business goals. You will own and deliver all region-specific marketing activities in the Territory Marketing Plan, while influencing, orchestrating, and providing visibility to other areas of the overall national Marketing plan that span multiple Sales regions. 

As the Field Marketing Manager, you are the business strategist and partner to our Sales team. You will serve as the marketing leader of your assigned sales territory(ies) and will create and own the Territory Marketing Plan that ensures your region(s) are achieving business goals. You will own and deliver all region-specific marketing activities in the Territory Marketing Plan, while influencing, orchestrating, and providing visibility to other areas of the overall national Marketing plan that span multiple Sales regions. 

The Product Designer will play an active role in designing beautiful, user-centric solutions for Newsela’s platform (across mobile, desktop, and tablet). As part of a highly collaborative, cross-functional team, your day to day will involve working closely with product managers, researchers, data analysts, and engineers at each step of the process to collect feedback and refine solutions, ultimately culminating in a design strategy and execution that meets the needs of our users. You’ll play an active role in shaping your product team’s roadmap by understanding and advocating for the needs of our users (whether they be teachers, school district leadership, or a 6-year-old student). 

As a Content Solution Architect you will be a member of Newsela’s Sales team; you will build relationships with districts across the country, each with distinct content and instructional needs. Working closely with the field sales team, you will apply your pedagogical expertise and consultative skills to architect content solutions that delight districts, teachers and students by enabling engaging and aligned learning to take place in classrooms. By habit, you rely on data, research and industry best practices to inform your day to day, and on your creativity and ingenuity to ensure the final output is delightful to our users.

As a Content Solution Architect you will be a member of Newsela’s Sales team; you will build relationships with districts across the country, each with distinct content and instructional needs. Working closely with the field sales team, you will apply your pedagogical expertise and consultative skills to architect content solutions that delight districts, teachers and students by enabling engaging and aligned learning to take place in classrooms. By habit, you rely on data, research and industry best practices to inform your day to day, and on your creativity and ingenuity to ensure the final output is delightful to our users.

The Data Governance Project Manager will lead and support Newsela’s Data Governance (DG) initiative by capturing, compiling, and documenting DG policies, best practices and recommendations. You will assist in developing metadata standards to ensure accuracy and consistency. You will create DG and Data Quality KPIs, document workflow and lineage to determine change impact, control DG project scope, goals and objectives and assist in building and maintaining centralized data inventories, dictionaries, and data flows as it relates to DG. You will also take a hands-on approach to collaborating across analysts and business professionals. 

The Salesforce.com (SFDC) Administrator will serve as the functional owner of our SFDC CPQ functionlity, and help lead the ongoing development and enhancements of our SFDC instance. Part administrator, part SFDC Analyst, part project manager, you will be responsible for the day-to-day configuration, support, maintenance and improvement of our CRM platform to enahance our quote to order processes Your work will ensure the scalable, timely, and quality organization and tracking of our customer base, and ultimately help us better deliver instructional content that is transforming K-12 education.

We’re looking for a Product Manager to lead an autonomous team of software developers, designers, QA engineers, and data analysts in the area of Classroom Experience. The Classroom Experience team is focused on helping teachers organize their instructional content stay organized and plan rich learning experiences for their students. The experience of using Newsela for teaching and learning should be beautiful, empowering, and fun. As Product Manager, you will be part of a highly collaborative team working to develop a strategy and roadmap for how teachers and students will engage with Newsela’s product in the classroom and throughout the school year.

The Role You will be part of a regional sales team and the overall face of Newsela out in the market. As a Field Sales Rep, you will be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s PRO and Custom Collections to bring engaging reading content to schools district-wide. In your day to day, you will do everything from pipeline management and forecasting, to designing

You will be part of a regional sales team and the overall face of Newsela out in the market. As a Field Sales Rep, you will be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s PRO and Custom Collections to bring engaging reading content to schools district-wide. In your day to day, you will do everything from pipeline management and forecasting, to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy. This is a remote role.

You will be part of a regional sales team and the overall face of Newsela out in the market. As a Field Sales Rep, you will be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s PRO and Custom Collections to bring engaging reading content to schools district-wide. In your day to day, you will do everything from pipeline management and forecasting, to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy. This is a remote role.

You will be part of a regional sales team and the overall face of Newsela out in the market. As a Field Sales Rep, you will be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s PRO and Custom Collections to bring engaging reading content to schools district-wide. In your day to day, you will do everything from pipeline management and forecasting, to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy. This is a remote role.

You will be part of a regional sales team and the overall face of Newsela out in the market. As a Field Sales Rep, you will be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s PRO and Custom Collections to bring engaging reading content to schools district-wide. In your day to day, you will do everything from pipeline management and forecasting, to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy. This is a remote role.

As a Project Manager, you are the lynchpin between Newsela’s Customer Success teams. You will enable the day-to-day operations of our cross-departmental projects, with a focus on supporting the externally-facing components of our operations and professional development teams. You’ll manage, track, and report on resources, quality, efficiency, risk, and team satisfaction to ensure that we align around and progress towards our company goals. You will also work closely with our product and sales teams to help build a smooth-operating machine team as our customer base grows dramatically over the next year.

As a core member of our People team, you will be a key driver in growing Newsela’s market-facing teams over the coming year. You will manage the full life-cycle recruitment for job openings across our sales, marketing, and community departments and deliver a delightful experience to all candidates and hiring managers. Partnering closely with hiring managers, you will create powerful sourcing strategies to recruit top talent, meet hiring needs, and build a diverse talent pool. Beyond simply recruiting for our growing team, you will be an influential team member helping shape and build our company culture as our business expands rapidly. 

In this role, you will be a part of a team tasked with reshaping curriculum products for districts, schools, and teachers. You will support our content production efforts across a diverse variety of subjects. Your work will directly affect how teachers and students interact with Newsela, and in turn help deepen the impact of our mission to make reading accessible and engaging for all learners.

You will have a direct impact in making Newsela’s history and social studies content more accessible and engaging to readers of all ages. Your work will affect how teachers and students engage with Newsela, and in turn help deepen the impact of our mission to make reading accessible and engaging for all learners.

We are looking for a number of independent designers who can work in a fast paced environment and can support a variety of projects ranging from inspiring emails to defining next generation classroom products. Reliable, data driven, detail oriented, a sense of humor, are a just a few reasons why we can’t wait to work with you. You are a jack of all trades, but a master of at least one of these tools in a designers’ toolkit:

Reporting to the Manager of Business Intelligence, you’ll get to work autonomously with leaders across Newsela to understand their challenges, and formulate solutions. Your work will directly inform key business decisions that positively impact students, teachers, and the state of education today. You’ll be part of a team of 15 data scientists, analysts, and engineers who all are eager to share learnings, findings, and collaborate on interesting problems; this is a great way to learn from some of the best minds in data. You will also get to use the latest tools and languages, including Looker, Salesforce, SQL and Javascript to help paint a clear picture with our data.

As the Senior Business Intelligence Analyst, you will be a key member of our Data team responsible for helping drive operational efficiency and improve business outcomes through actionable, insightful data visualization. Collaborating across Newsela’s leadership and data teams, you will leverage your ability as a part designer and part developer to design SQL table architecture for our internal reporting and data visualization needs. You will build reports and dashboards to succinctly and beautifully track success and inform decision-making across the organization.

You will build relationships across Newsela’s Content, Customer Success, and Sales teams, and have the ability to inform exciting new process and operations that will help Newsela aggressively scale over the next couple of years. As a founding member of this Content Operations team, you will have the opportunity to grow this roll in several directions, and will gain valuable insight into a scaling content production process. While flexing your project management skills, you will help us meet the needs of teachers and students nationwide as we work to build collections to serve their direct needs in making teaching across subject areas engaging and accessible. 

The Role The Content Acquisition Lead will own the prospecting, outreach, negotiation, and signing of new content partnerships (e.g. Bloomberg, The Guardian, etc.). You will also have a direct hand in shaping the future roadmap of Newsela’s content. As our business and market needs grow, you will be responsible for making available the content that students ultimately see. Reporting to the Director of Content Business Strategy, you will work

Lead a small, successful team of engineers who make sure our students and teachers have access to the best possible content for their classrooms. Write thoughtful, literate code and build the skills of those around you. Work with an interdisciplinary team to translate business goals into concrete tasks. Maintain a technical roadmap and a stable backlog of meaningful work. Handle often competing priorities through good time management and communication.

Write thoughtful, literate code under the guidance of a Senior Web Developer. Work on an interdisciplinary team to translate high-level project goals into concrete tasks. Bring technical expertise and creativity to your projects and conversations. Handle sometimes competing priorities through good time management and communication. Over 3 years of professional full-stack web application development experience. Demonstrated contributions to complex, high-traffic, performance-optimized web applications. Advanced demonstrated fluency in JavaScript, HTML, and CSS. Hands-on experience with front-end frameworks, particularly React and Redux (or another Flux-like architecture). Demonstrated ability to be self-driven and work with minimal supervision.

The Senior Marketing Designer will partner with the Marketing team to set an overall design strategy for Newsela’s brand. You will develop concepts and implement designs, aligned with strategic marketing goals, that translate consistently across various channels. You will also assist with all marketing design tasks, such as event campaigns, direct marketing, social media, etc. Reporting to the Director of Brand and Marketing Communications, you will collaborate closely with our product designers to ensure a consistent brand experience and help define our visual approach across Newsela’s platform.

Lead a small, successful team of engineers to build out performant and reliable infrastructure for Newsela's web and data applications. Organize and participate in an on-call rotation to ensure maximum site performance and uptime. Maintain a technical roadmap and a stable backlog of meaningful work. Handle often competing priorities through good time management and communication. Ensure documentation around infrastructure creation, provisioning, and general best practices is up-to-date.