Openly Offices

Owns complex property subrogation recovery efforts, including investigation, liability evaluation, evidence preservation, expert and litigation strategy, vendor and counsel oversight, negotiation, reserving, and reporting. The role also trains claims adjusters, identifies high-value recovery opportunities, manages multi-state legal considerations, and improves the broader recovery program in a remote environment.

Manage homeowner property claims from first notice of loss through resolution. Responsibilities include investigating losses, analyzing coverage, identifying fraud and subrogation opportunities, conducting virtual or field inspections, preparing Cotality or Xactimate estimates, documenting files, maintaining reserves, negotiating settlements, communicating with stakeholders, coordinating vendors, and supporting process improvements. The role requires active adjuster licensing, remote claims experience, strong customer service, and occasional extended CAT hours.

Leads sales coaching and field enablement for insurance distribution teams. Builds competency models, coaching systems, learning pathways, onboarding programs, assessment frameworks, and actionable sales development content. Partners with Sales Enablement, Marketing, Product, and Distribution Leadership on launches and agency onboarding. Manages and scales a coaching team while using agent feedback, competitive insights, and field observations to improve representative performance. Requires 30–50% travel.