Search the 33 jobs at Optimum

The eComm Specialist at Optimum is responsible for providing high-value sales primarily through chat and email, engaging customers, resolving issues, and upselling products. This role requires excellent communication and computer skills.

Seeking a Manager of Software Engineering to lead and inspire the engineering team in developing innovative software solutions. Responsibilities include leading brainstorming sessions, driving technology feasibility, articulating technology vision, and building strong relationships with cross-functional teams.

Seeking a highly skilled Operations Support Systems (OSS) Principal Operations Analyses to optimize systems, enhance performance, and resolve technical issues for uninterrupted service delivery. Responsibilities include leading reviews of processes, implementing enhancements, analyzing data, coordinating with cross-functional teams, serving as a subject matter expert on OSS platforms, and staying current with industry trends.

As a Security Operations Engineer at Optimum, you will be responsible for evaluating and implementing changes to firewalls, PKI, IPSEC tunnels, and incident response activities. Collaborate with internal and external stakeholders to strengthen cybersecurity resilience and enhance network security.

The Senior End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM and Intune. Responsibilities include providing direct support to end-users, managing system updates, maintaining security and compliance, and ensuring operational efficiency. Qualifications include a Bachelor's degree in Computer Science or related field, 5+ years of experience, and proficiency in SCCM, Intune, VMware Horizon, and JAMF.

Seeking a Technology Leader with expertise in omni-channel e-commerce to drive the selection and management of digital commerce solutions. Responsibilities include platform evaluation, vendor management, system implementation, and project planning to enhance e-commerce capabilities within the telecommunications sector.

Seeking an experienced Technology Leader to manage the selection, implementation, and management of a new billing and revenue management system. Responsibilities include leading the evaluation and selection process, overseeing system implementation, coordinating with cross-functional teams, managing vendor relationships, and driving continuous improvement initiatives.

As a Senior Cloud Security Engineer at Optimum, you will be responsible for designing, implementing, and maintaining advanced security measures for cloud infrastructure within Google Cloud Platform, Amazon Web Services, and Azure environments. Your role will involve leading security efforts, assessing risks, developing solutions, enforcing compliance, and mentoring junior engineers.

As a Telecommunications Subject Matter Expert (SME) in the Government Sector, responsible for acquiring and managing government clients, developing sales strategies, conducting market analysis, ensuring compliance, and collaborating with cross-functional teams.

Leading and motivating a team of Direct Sales Supervisors and Representatives to meet sales and service connect goals. Implementing sales strategies, providing feedback, and improving processes to enhance customer experience and maximize sales productivity.

Inbound Sales Representative at Optimum, a leader in connectivity solutions. Responsibilities include prospecting, engaging and educating customers, providing customized solutions, staying updated on products, delivering sales presentations, closing deals, and building lasting relationships.

The Senior Customer Base Marketing Specialist at Optimum is responsible for supporting B2B marketing activities focused on existing customers to increase revenue, retention, and loyalty. This role involves managing targeted marketing campaigns, overseeing creative development, and collaborating with various teams for campaign execution.

Seeking a Senior Director Customer Care with extensive experience in digital contact center operations to lead a dynamic team and optimize performance on chat and social channels. Responsibilities include enhancing customer satisfaction, improving KPIs, designing processes, identifying revenue opportunities, and collaborating with stakeholders. Qualifications include a Bachelor's degree (Master's preferred) and 10+ years of leadership experience in digital channel management.

As an Inbound Sales Representative, you will be responsible for prospecting and lead generation, engaging and educating potential customers, providing customized solutions, demonstrating product knowledge, delivering sales pitches, closing deals, maintaining documentation, and building lasting relationships with customers.

Optimum, a leader in connectivity, is seeking a Vice President of Frontend Engineering to lead the software engineering team in developing web, mobile, and connected TV apps. The VP will focus on delivering user-centric products, driving engineering strategy, and ensuring customer satisfaction. Responsibilities include team leadership, product vision, process improvement, collaboration, architecture design, data analysis, and policy compliance.

The Director of Business and Innovation at Optimum is responsible for identifying, evaluating, and pursuing opportunities to integrate AI-driven solutions into products and services. The primary goal is to drive revenue growth, increase customer engagement, and improve operational efficiency through the strategic implementation of generative AI technologies.

Seeking a highly experienced Senior Director to lead Customer Journey Design & Transformation team at Optimum. Responsibilities include creating and executing CX strategies, leading a team of designers and analysts, advocating for the customer, analyzing feedback, and streamlining processes for exceptional customer experiences.

Seeking a skilled Senior Software Developer- Mobile Android to design and build complex video and connectivity products for the Android platform, collaborating with cross-functional teams to create a best-in-class mobile app experience.

Seeking a skilled Senior Developer - Mobile iOS to design and build complex video and connectivity products for the iOS/iPadOS/tvOS platform. Responsibilities include developing advanced features, collaborating with teams, writing clean code, conducting code reviews, and staying up-to-date with iOS development trends.

Optimum is seeking enthusiastic individuals to join as Small to Medium Business Account Executives. Responsibilities include prospecting, engaging with businesses, providing customized solutions, staying knowledgeable about products, delivering sales pitches, closing deals, maintaining documentation, and building relationships with customers.