Optimum

Optimum

New York, NY
9,000 Total Employees
Year Founded: 1973
Jobs at Optimum

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The eCommerce Specialist at Optimum is responsible for providing high-value sales, primarily through chat and email, engaging with customers, explaining product value, meeting sales targets, and maintaining knowledge of products. This role requires strong interpersonal and computer skills, flexibility in work hours, and excellent written and oral communication.
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The Sales Quality Specialist at Optimum is responsible for monitoring the call quality performance of Sales Agents, identifying missed sales opportunities, analyzing data trends, and designing evaluation programs for call audits. The role requires 3-5 years of call center or related experience, strong communication skills, proficiency in Microsoft Office, and project management skills.
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The Workforce Planning Analyst is responsible for strategic goals through forecast modeling, capacity planning, collaboration, and effective communication. They support Sales organizations and are involved in budget preparation, reporting, and project management.
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The Business Development Manager at Optimum is responsible for coaching and mentoring new hires and low performers in the field to drive business sales. They collaborate with local management, conduct ride outs with AEs, and ensure sales objectives are met. Administrative duties include monthly one-on-ones and quarterly reviews. Qualifications include a proven track record in direct sales and leadership in business telecommunications or related fields.
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Optimum is seeking a Small to Medium Business Account Executive to reshape the way people connect by offering best-in-class connectivity solutions to businesses. Responsibilities include prospecting and lead generation, engaging with businesses to educate them on telecom services, creating tailored solutions, staying updated on products, delivering sales presentations, closing deals, and building lasting relationships with customers.
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Optimum is seeking a Small to Medium Business Account Executive to prospect, engage, educate, and close deals with potential customers, offering telecom solutions. Responsibilities include lead generation, customized solutions, product knowledge, sales pitches, and documentation. Minimum qualifications include 2-3 years of field sales experience and effective communication skills.
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The Partner Management Supervisor oversees contact center campaigns, procedures, and processes for BPO vendors providing Optimum services. Responsibilities include managing performance, quality, and improvement, collaborating with vendors, and implementing strategies to drive cost effectiveness and revenue growth. This role requires strong people management, strategic thinking, analytical skills, and experience in the cable/telecommunications industry.
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The Director of Indirect Business Channel Sales at Optimum is responsible for driving customer acquisitions through managing and expanding a portfolio of indirect channel partners. The role involves building pipelines, driving revenue, developing partner programs, and building relationships to promote Optimum solutions.
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Optimum is seeking an Indirect Account Manager to enhance customer satisfaction, grow account revenue, and lead cross-functional projects. Responsibilities include prospecting, selling, and developing client base, monitoring competitive offers, and providing exceptional customer experiences. Qualifications include 5 years' experience in Telecommunications, strong problem-solving skills, and proficiency in Salesforce.
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The Manager, BPO Management is responsible for developing and overseeing operations of inbound call campaigns, strategies, procedures, and processes for third-party vendors providing services for Altice USA. This role focuses on improving deliverable quality, driving cost effectiveness, generating sales and revenue, and ensuring customer relationship retention.
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The SVP, GM of Regional Market Structure at Optimum will lead a team to deliver financial, subscriber, and operating goals at a regional level. Responsibilities include collaborating with key partners, driving community engagement, overseeing regional performance, and establishing market-specific strategies.
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The Compliance System Analyst Lead role involves designing and maintaining databases, managing file systems, troubleshooting database issues, and leading a team of System Analysts. The role requires expertise in SQL queries, data architecture, data manipulation, and proficiency in various software programs.
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As a Direct Sales Representative at Optimum, you will provide tailored telecom solutions to customers, showcase and sell telecom products, negotiate deals, maintain documentation, build lasting relationships, collaborate with the sales team, meet sales targets, and ensure compliance with company policies.
17 Days Ago
NYC
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The Sales Engineer at Optimum provides presale technical support, participates in sales calls, designs solutions, and ensures customer satisfaction. They work with the Sales Force, provide Tier II support, and consult on complex applications of voice, data, and video solutions. Responsibilities include supporting Sales Force, presenting technical advantages, translating technical jargon, and assisting in gathering data for proposals. Qualifications include management skills and a minimum of 5 years in Telecommunications Sales.
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Optimum is seeking Business to Business (B2B) Outbound Sales Representatives to offer High-Speed Data, Video, and VoiP solutions to B2B customers. Responsibilities include initiating and closing sales, creating proposals, following up on leads, and maintaining client relationships. This position offers competitive total rewards packages and incentives for top performers.
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Looking for Business to Business (B2B) Inbound Sales Representatives to offer Connectivity and Entertainment products to B2B customers. Responsible for maximizing sales, evaluating customer needs, and recommending appropriate products.
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The Enterprise Account Executive is responsible for selling Optimum Products and services to Enterprise companies. This position will sell to new accounts as well as to existing accounts as assigned.
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The Vice President, Care Strategy at Altice USA will lead the strategy development and planning for the Customer Care organization, prioritize and deliver top strategic initiatives, set long-term vision and goals, drive care operational excellence, and develop partnerships to achieve business objectives. Responsibilities include business strategy development, financial planning, performance assessment, KPI measurement, process improvement, and fostering a culture of excellence and innovation within the contact center.
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The Manager, Customer Growth Strategy is responsible for designing and implementing acquisition offers to attract new customers, improve product mix, and increase ARPU. They will analyze market conditions and customer data to create effective strategies. This role involves collaborating with various departments and driving acquisition growth through strategic planning and analysis.
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Senior Retail Operations and Development Specialist responsible for managing retail solutions and strategic initiatives, ensuring seamless integration of retail sales applications, negotiating partnerships, and collaborating with cross-functional teams. Requires 5+ years of technical experience and a Bachelor's degree. Must possess strong project/program management skills, excellent communication abilities, and a willingness to travel up to 25%.