Pallet Benefits Overview

Own customer deployments from discovery through launch and ongoing success. Lead workflow discovery, requirements, testing, configuration, timelines, stakeholder communication, milestone reviews, escalations, and go-live support. Partner with engineers, product, sales, and customer success teams to translate complex operational processes into reliable AI-agent workflows. Support mid-market customers, coordinate larger deployments with senior team members, and help build scalable implementation processes.

Conduct outbound sales development by identifying prospects, building targeted lists, running campaigns through Apollo, LinkedIn Sales Navigator, and email automation, booking qualified meetings for Account Executives, testing messaging and targeting, gathering prospect feedback, and developing SDR playbooks. The role works closely with founders, sales, and marketing leadership in a high-growth startup environment.

Drive cross-functional go-to-market initiatives across product, sales, marketing, partnerships, and strategy. Responsibilities include positioning and messaging, product launches, sales enablement, growth campaigns, customer and competitive research, pipeline and product analysis, case studies, and operational process improvements. The role requires independent project ownership, analytical problem-solving, strong communication, and comfort operating in a fast-changing startup environment.