Peak 10 Data Center Solutions

HQ
Denver
Total Offices: 4
730 Total Employees

Peak 10 Data Center Solutions Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers an Employee Assistance Program (EAP)

Offers gym membership

Company Culture

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Security
Leads Flexential’s Cloud Technical Account Management service as both a business and customer delivery function. Responsibilities include growing bookings with Sales, managing pipeline and financial performance, developing dashboards and forecasts, supervising Cloud TAMs and Cloud Services Engineers, coaching staff, managing escalations, assigning coverage, and ensuring high-quality technical reviews and customer outcomes. The role also owns pricing input, profitability, utilization, service standards, recruiting, and strategic customer relationships.
Security
Provides first-level analysis, triage, troubleshooting, monitoring, and resolution for customer incidents and technical requests. Communicates proactively with customers, documents issues and resolutions, escalates to Level 2 support when needed, collaborates with vendors, and follows ITIL practices. The role requires familiarity with operating systems, servers, virtualization, Linux, networking, firewalls, and command-line tools. It includes a three-month training period and may involve day or overnight shifts.