Peerspace

HQ
San Francisco
110 Total Employees
Year Founded: 2013

Peerspace Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers disability insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers mental health benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Office is pet friendly

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers generous PTO

Provides paid sick days

Provides paid holidays

Provides bereavement leave

Recently posted jobs

3 Days AgoSaved
Remote
United States
Consumer Web
Handle guest and host support cases across chat, email, phone, and SMS. Resolve booking issues, mediate disputes, process cancellations and adjustments, and use AI tools and knowledge bases to draft accurate responses. Track response-time and quality metrics, maintain detailed case notes, escalate appropriately, and identify recurring policy or product issues for leadership. Participate in team standups and contribute to a collaborative remote culture.