Jobs at Pendo.io

Lead Enterprise product marketing: develop positioning and messaging, partner with Product/Sales/Marketing, run AI-enabled GTM experiments, conduct market research and competitive analysis, create enterprise collateral, support strategic deals and enablement, and iterate on campaigns to drive pipeline.

Lead the marketing strategy and go-to-market for Novus, a new product for developers, focusing on community building, messaging, and acquisition strategies.

Lead and grow a small engineering team building Pendofor Agents. Own end-to-end architecture for LLM/agent systems, drive delivery and sprint/quarterly planning, partner cross-functionally with Product and Design, hire and develop talent, and embed AI tooling into engineering operations while remaining hands-on for technical decisions.

Lead Marketing operations strategy and process design for campaign-to-pipeline workflows. Own MOps governance, lead processing logic, data quality, reporting, and cross-functional coordination with Business Systems, Data, and Applied AI. Identify AI automation opportunities and drive adoption while ensuring human-in-the-loop safeguards and measurable marketing outcomes.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

Own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. Lead enterprise-focused discovery, scope and launch work, partner cross-functionally with engineering, design, GTM, and customers, and apply AI tools across the product cycle to accelerate insight-to-delivery.

As a Staff AI Software Engineer, you'll design and build AI-native systems, lead model strategy decisions, and partner with product and engineering teams to deliver innovative AI solutions.

The Senior Director of GTM Enablement at Pendo leads the enablement operating system, focusing on performance, scalability, and measurable revenue outcomes. Responsibilities include enhancing onboarding, manager enablement, and AI-native reinforcement while connecting programs to metrics. The role collaborates with senior leaders and builds a team to drive effective change.

As a Sr. AI Engineer, you will design and ship applied AI systems, make technical decisions, evaluate model behavior, and ensure MLOps ownership while contributing across the full stack and partnering with product teams.

As Chief of Staff to the COO, you will execute strategic initiatives, drive operational alignment, oversee communication, manage change, and act as a trusted advisor across the company.

Lead the lifecycle motion from first login to power user: design experiments, run cross-channel Pendo-on-Pendo programs, use analytics to drive adoption, retention, and expansion, influence product roadmap, and manage a team of ~5 Adoption Managers plus Center of Excellence/Product Ops.