PointClickCare Benefits Overview

Leads Senior Living sales strategy and new bookings while building a national Enterprise and Regional Account Executive team. Establishes territories, quotas, forecasting, CRM processes, sales playbooks, and buyer experience standards. Personally manages strategic opportunities, protects and expands existing enterprise accounts, supports legacy-to-new product migrations, and partners cross-functionally on pipeline, implementations, customer success, and market strategy. Requires strong healthcare IT or SaaS sales leadership, recruiting, forecasting, and willingness to travel 60% or more.

Designs, builds, and operates scalable machine learning platforms, pipelines, and infrastructure for model training, deployment, serving, and monitoring. Develops MLOps tooling, CI/CD workflows, model registries, feature stores, and experiment tracking. Ensures production reliability, observability, security, compliance, and cost efficiency across ML systems. Collaborates with product and engineering teams, integrates platforms with existing systems and data sources, and mentors engineers on reusable ML platform practices.

The Process Analyst partners with senior leaders and cross-functional teams to analyze, redesign, and improve business processes. Responsibilities include conducting discovery workshops, documenting requirements and process maps, performing gap and impact analyses, coordinating initiatives, supporting user acceptance testing, and guiding continuous improvement efforts. The role uses AI and automation to enhance workflows and requires strong facilitation, communication, project management, and stakeholder alignment skills.