Jobs at Policygenius
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Senior Technical Recruiter

Policygenius
Greater NYC Area
1 day ago
+18
We believe that recruiting is the bedrock of our talent philosophy; it sets the tone for all future talent development, and has a meaningful effect on our company culture and employee experience. As a technical recruiter on the People team, you will play an essential role in building and retaining our extraordinary team, driving hiring strategy and managing the day-to-day of a busy recruiting pipeline. You will serve as a trusted partner to your hiring managers and a transparent advocate for your candidates, always seeking the best possible experience for everyone involved; and you’ll collaborate with internal partners enhance our strategic people programs across the organization. This role reports to the Director of Recruiting and Talent Strategy.

Business Intelligence Analyst, Marketing

Policygenius
Greater NYC Area
1 day ago
+18
Support the Marketing teams in solving business-critical problems across Product, Operations and Engineering. Drive continuous improvement to enhance and expand on reporting infrastructure. Design & execute AB testing and multivariate testing plans as required. Carry out ad hoc analyses from data acquisition to business recommendations. Support with design and measurement of incrementality test and media/marketing attribution. Extract insights on drivers of marketing performance, ROI and downstream conversion. Collaborate closely with marketers to design & implement marketing KPI. Incorporate data and insights from adjacent functions, e.g. customer profiles, marketing activities, website design & development, downstream conversion, etc.

Recruiter

Policygenius
Greater NYC Area
1 day ago
+18
We believe that recruiting is the bedrock of our talent philosophy; it sets the tone for all future talent development, and has a meaningful effect on our company culture and employee experience. As a recruiter on the People team at Pg, you will play an essential role in building and retaining our extraordinary team, driving hiring strategy and managing the day-to-day of a busy recruiting pipeline. You will serve as a trusted partner to your hiring managers and a transparent advocate for your candidates, always seeking the best possible experience for everyone involved; and you’ll collaborate with internal partners enhance our strategic people programs across the organization. This role reports to the Director of Recruiting and Talent Strategy.

Operations Manager - Case Management

Policygenius
Greater NYC Area
1 day ago
+18
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which: ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Senior Product Designer

Policygenius
Greater NYC Area
1 day ago
+18
Want to help people get the financial protection they need — and feel confident in their choices? Policygenius is a NYC-based tech startup that makes it easy to compare and buy insurance online. Since 2014, we’ve raised over $52 million of venture capital, established ourselves as a pioneer in Fintech and helped more than 4.5 million people get vital coverage for their families. We're rapidly growing and looking for people with grit, great

Senior CRM Marketing Associate

Policygenius
Greater NYC Area
1 day ago
+18
We’re looking for a right and left brained whiz who is ruthlessly analytical in pursuit of improving conversion, with the creativity and communication skills to evolve our dialogue with customers across a variety of channels including email, SMS, direct mail and more. You’ll craft strategic messaging that speaks to customers emotionally and rationally based on changing contexts and lifecycle phases. You’ll be the magic behind the scenes (AKA behind those witty, can’t-wait-to-open emails)!

Case Management Associate - Property & Casualty

Policygenius
Greater NYC Area
2 days ago
+18
Are you looking for the chance to make a huge impact on a growing startup with a mission to impact hundreds, thousands, potentially millions of people? We’re looking for a Case Manager to be on the front lines of our new Property & Casualty product launch. This role will provide back-end support to our sales team and help develop an exciting new chapter in our growth story. This is a unique opportunity to work directly across all teams at Pg to build, launch and scale an integral part of our growth strategy.

Client Experience Associate - Life Insurance

Policygenius
Greater NYC Area
2 days ago
+18
The Client Experience team at Policygenius prides itself on putting our customers at the center of all we do. We work with Inside Sales, Case Management, Customer Success, and Quality Assurance to provide the best insurance shopping experience ever. Our mission is to help smooth out the kinks for clients who have had a bumpy experience. We want our customers to feel at ease--as if they are talking to a friend or family member.

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
2 days ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers.

Junior Customer Success Associate

Policygenius
Greater NYC Area
2 days ago
+18
Address clients’ questions about life insurance, the policy they’re applying for and the application process via phone, email and SMS. Work with insurance carriers to advance client applications from approval to activation. Master the workflows and software systems necessary to carry out your responsibilities. Provide actionable feedback from clients to drive process and product improvements. Collaborate with other operations teams (customer service, case management, inside sales, and quality assurance) to provide a best-in-class customer experience. Exhibit an extreme attention to detail while carefully reviewing documents for completion and accuracy. Become a subject matter expert on DocuSign and Adobe Acrobat or other similar products. Contribute to the onboarding and training of newer team members. Have fun in a friendly and collaborative team environment.

Sales Associate - Life Insurance

Policygenius
Greater NYC Area
2 days ago
+18
Onboard new life insurance customers into the application & underwriting process (no lead generation required!) and address their questions while providing an outstanding customer experience. Communicate professionally with customers through various channels, including phone, email, chat and text. Practice consultative sales techniques to ensure that we are pairing customers up with the most appropriate products for their unique needs. Collaborate with other operations teams to ensure a seamless customer experience. Adhere to team norms and policies and meet quality standards and Key Performance Indicators (KPIs) in your daily work. Provide actionable feedback from customers to the business and tech teams to drive improvements to our process & technology. Contribute toward team goals and support onboarding of new team members as required (we’re growing!).

Sales Associate - Property & Casualty

Policygenius
Greater NYC Area
2 days ago
+18
Are you looking for an opportunity to make a huge impact on a growing startup with a mission to impact hundreds, thousands, potentially millions of people? We’re looking for a Sales Associate with deep Property & Casualty knowledge to help develop and launch a new product vertical and open an exciting new chapter in the Policygenius story. This is a unique opportunity to work directly with members of Pg’s leadership team to build, launch and scale an integral part of our growth strategy.

Staff Writer

Policygenius
Greater NYC Area
2 days ago
+18
The Staff Writer will help write and edit a library of best-in-class educational content for decision support across multiple insurance verticals. This role will work closely with our Content Strategist and Insurance Editors to grow organic search traffic to our insurance Learn Centers. The Staff Writer will play a key part in delivering on Policygenius’ mission. This role will report to our Content Strategist.

Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
2 days ago
+18
Our Case Management and Sales Associate teams work side by side to provide an easy and seamless experience for clients applying for life insurance. As we like to put it: they’re bread and butter. Ying and Yang. Case Management and Sales Associates... You get the picture. Supported by advanced technology platforms, internal counterparts, outside vendors, and, of course, insurance carriers themselves, the team aims to ensure that there are no bumps in the road throughout the process from submission of initial application through to offer.

Product Design Lead

Policygenius
Greater NYC Area
2 days ago
+18
Report to the Chief Design Officer and partner with product leaders to shape product requirements, usher them into reality, and improve the Pg design language along the way. Own product design, end-to-end, from research and ideation, through execution. Lead project work with autonomy and authority, facilitating cross-team workshops to achieve the best possible solutions. Sit next to and work with engineering leads and PMs daily, fulfilling our "no surprises" mantra. Plan and conduct user research and testing (generative and evaluative). Rapidly produce concepts and prototypes; knowing when to harness the appropriate fidelity. Play a hands-on coaching role (60% IC / 40% mentor) ranging from sole designer on a project to being the design lead on larger initiatives (with teams of 2-3 designers).

Senior Software Engineer

Policygenius
Greater NYC Area
2 days ago
+18
As a Senior Software Engineer you will be designing and implementing product features, pairing with and mentoring other software engineers, and researching the next wave of technology to bring into the fold. At Policygenius, senior engineers are adaptable technical leaders who are at the core of each team.

Senior Staff Engineer

Policygenius
Greater NYC Area
2 days ago
+18
As a Senior Staff Engineer you will be designing and creating products, pairing with and mentoring software engineers, and researching the next wave of technology to build out our technical vision. At Policygenius, senior staff engineers are adaptable technical leaders who are the core of the engineering department. You facilitate the innovation engine that makes for a great engineering team that is focused on the future.

Staff Engineer

Policygenius
Greater NYC Area
2 days ago
+18
As a Staff Engineer you will be designing and creating products, pairing with and mentoring software engineers, and researching the next wave of technology to build out our technical vision. At Policygenius, staff engineers are adaptable technical leaders who are the core of the engineering department. You facilitate the innovation engine that makes for a great engineering team that is focused on the future.

IT/Tech Operations Manager

Policygenius
Greater NYC Area
5 days ago
+18
Policygenius is looking for a self-driven person to manage, lead, and further develop our Tech Operations function! We want someone who can support our growing team of 140+ and work with stakeholders to scale ongoing operations of the company’s internal technology (network infrastructure, computer operations & help desk, and server & device management). The ideal candidate is a customer-service driven, technical leader who can strategically drive IT planning for future company growth, improve efficiencies in day-to-day operations, and directly manage & develop a team. Reporting into the VP of People, you will get to play a hands-on, integral role in developing Pg’s Tech Ops strategy, enhancing broader people practices & culture, and building some processes from the ground up!

Director of CRM

Policygenius
Greater NYC Area
5 days ago
+18
As the Director of CRM, you’ll be the steward of our customer journey. Through various conversion, re-engagement and cross-sell strategies, you’ll guide our customers from first visit to first purchase and beyond. More broadly, you’ll deepen our overall engagement with customers, keeping Policygenius top of mind for financial protection and advice. Reporting to the Head of Marketing, this position will work cross-functionally across the full Marketing team and have high-impact touch points with Operations, Product and Engineering.

Engineering Manager

Policygenius
Greater NYC Area
5 days ago
As an Engineering Manager you will be guiding the careers of software engineers, partnering with product managers to create innovative products, and forging the technical vision for your team. You are a servant leader who focuses on technical mentorship and coaching. You work with feature teams, helping them learn and adapt to a changing environment. You help developers find technical and leadership opportunities. Above all, you are a change agent who pushes yourself and those around you for excellence.

Senior Engineering Manager

Policygenius
Greater NYC Area
5 days ago
As a Senior Engineering Manager you will be guiding the careers of software engineers and other engineering managers, partnering with product managers to create innovative products, and forging the technical vision for your team. You are a servant leader who focuses on technical mentorship and coaching. You work with feature teams, helping them learn and adapt to a changing environment. You help developers find technical and leadership opportunities. Above all, you are a change agent who pushes yourself and those around you for excellence.

Data Engineer

Policygenius
Greater NYC Area
5 days ago
As a Data Engineer, your mission will be to build, deliver, and maintain the data warehouse and ETL pipelines. You will be playing a critical role in helping business stakeholders making decisions rooted in data (good data). Other engineers will rely on you to advise on data modeling, database optimizations, and business stakeholders will look at you to deliver reliable, consistent data for tracking business performance. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

Site Reliability Engineer

Policygenius
Greater NYC Area
5 days ago
As a Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

Insurance Editor

Policygenius
Greater NYC Area
5 days ago
The Insurance Editor will help write and edit a library of best-in-class educational content for decision support across multiple insurance verticals. This role will work closely with our Senior Content Strategy Manager and SEO Product Manager to grow organic search traffic to our Learn Centers. The Insurance Editor will play a key part in delivering on Policygenius’ mission. This role will report to the Senior Content Strategy Manager.

Junior Sales Associate - Life Insurance

Policygenius
Greater NYC Area
5 days ago
Onboard new life insurance customers into the application & underwriting process. Address customer questions about life insurance, the policy they’re applying for, and the application process, all while maintaining a positive attitude. Communicate professionally with customers through various channels, including phone, email, chat and text. Practice consultative selling to ensure that we are pairing customers up with the most appropriate products for their unique needs. Collaborate with other operations teams (customer service, customer success, case management and quality assurance) to ensure a seamless customer experience. Adhere to team norms and policies and meet quality standards and Key Performance Indicators (KPIs) in your daily work. Master the workflows and software tools necessary to carry out your responsibilities. Provide actionable feedback from customers to the business and tech teams to drive improvements to our process & technology.

SEO Managing Editor

Policygenius
Greater NYC Area
5 days ago
Collaborate with our Senior Content Strategy Manager and SEO Product Manager on keyword strategy for our expanding Learn Centers. Help set the SEO editorial calendar, oversee day-to-day content production and manage writer deadlines to meet key objectives. Refresh and optimize our library of content in line with our SEO plan to grow organic search traffic to existing pages. Increase conversion rates to our shopping product and partner companies. Write and edit the best explainer content on the internet about all areas of personal finance, from mortgages to savings accounts.

Office Operations Manager

Policygenius
Greater NYC Area
5 days ago
Level up our onboarding program at company, department, and new hire levels. Continue to assess and iterate on the program design and administration to stay ahead of scale. Manage all aspects of office facilities and operations. This includes owning the budget, managing our food, beverage, and cleaning service vendor relationships, supervising our receptionist/coordinator, stocking our supply closet, liaising with building management, and everything in between! Plan, project manage, and maintain budget for potential office space expansion. Identify, conjure up, and plan creative ways to engage employees and build community--from company-wide events, to fun office team activities, to employee recognition concepts, to birthday/anniversary celebrations, to affinity groups. Build and leverage relationships with internal and external stakeholders to keep the pulse on what is/is not working within the employee engagement and people ops realms. Lean in on other special projects as needed by leadership.

Director of Product Marketing & Growth

Policygenius
Greater NYC Area
6 days ago
As the Director of Product Marketing, you and your team will champion the voice of the consumer in everything we do. You will be responsible for owning our go-to-market strategy for our various insurance verticals (Life, Disability, Home, Auto, etc.) as well as discovering and actioning insights about our consumers and our products across our entire marketing mix.

Senior Product Marketing Manager

Policygenius
Greater NYC Area
6 days ago
As the Senior Product Marketing Manager, you’ll be responsible for ensuring that our customers stay at the heart of everything we do. Your deep understanding of product positioning and consumer behavior will ensure we’re consistently exceeding expectations and differentiating our offering in the marketplace. Reporting into the Director of Product Marketing & CRM and working extremely cross-functionally, you’ll help drive action in every part of the business based on your insights and intuition.

Senior Manager, Business Development

Policygenius
Greater NYC Area
1 week ago
The Business Development team is responsible for establishing and growing revenue-generating partnerships at Policygenius. We are creative and data-driven in figuring out ways to grow the business; currently employing referral relationships, affiliates, newsletters, content marketing, and more integrated digital solutions for our partners. We look for win-win opportunities that benefit both us and our partners. In the first-ever role of its kind, the Senior Manager, Business Development will report into the Director of Business & Corporate Development.

Sales Manager - Auto & Home

Policygenius
Greater NYC Area
1 week ago
Then come join the Policygenius Property and Casualty team! This role is on the front lines of our brand new launch into the auto and home insurance market, managing our sales team as we expand into a new frontier. This role sits in our Operations department and reports to our Director of Sales.

Junior Case Management Associate - Disability Insurance

Policygenius
Greater NYC Area
1 week ago
Drive a ‘needs based’ disability insurance sales process and help our clients design the right policy fit their profile Coordinate with with our brokers and carriers to efficiently communicate our clients’ needs. Conduct regular client follow-up and check-ins on outstanding applications, exams, financial documents, and phone interviews. Adhere to team norms and policies, while meeting quality standards and service level agreements (SLAs) in your daily work. Provide actionable feedback from clients to drive process and product improvements.

Senior Manager - Business Operations

Policygenius
Greater NYC Area
1 week ago
Analyze real time and historical performance metrics to maximize efficiency and mitigate issues;regularly report out on operational KPIs and SLAs. Combine qualitative and quantitative insights to launch initiatives that will improve processes for Operations teams. Partner with Product, Marketing and Business Intelligence teams to implement changes to market segmentation, workflows, and incentive systems. Evaluate contact center data to identify trends that signal opportunities, challenges, and risks and recommend actionable processes and tactics. Create workforce management plans including forecasting, scheduling, tracking, monitoring and reporting daily and monthly statistics; track progress of teams and individuals against targets. Develop relationships with senior stakeholders on other teams, addressing concerns and removing roadblocks to drive projects forward. Manage special projects as needed.

Case Management Associate - Advanced Planning

Policygenius
Greater NYC Area
1 week ago
Review and send insurance applications and policies to our clients. Coordinate with with our brokers and carriers to efficiently communicate our client’s needs. Conduct regular client follow-up and check-ins on outstanding applications, exams, financial documents, and phone interviews. Prepare disability and whole life insurance illustrations and support in-force policy servicing and maintenance as needed. Adhere to team norms and policies and meet quality standards and service level agreements (SLAs) in your daily work. Contribute toward team goals and support onboarding of new team members as required. Provide actionable feedback from clients to drive process and product improvements.