Jobs at Refractal

Own the full sales cycle for Refractal’s technically complex AI security product in the US. Responsibilities include account strategy, outbound prospecting, discovery with security and technical stakeholders, coordinating demonstrations and evaluations, building champions and business cases, managing procurement and negotiations, closing new business, forecasting, and providing customer feedback. The role requires consultative B2B software sales experience, cybersecurity or AI familiarity is preferred, and visa and relocation support are available.

Own the full US enterprise sales cycle, including pipeline generation, executive selling, evaluations, negotiations, and closing six-figure security contracts. Sell to CISOs and security leaders, develop MSSP partnerships, lead outbound efforts, and collaborate with founders and technical teams to refine the ideal customer profile, pricing, proposals, and sales process. Success requires building qualified pipeline, winning net-new business, documenting sales practices, and traveling to customers.

Lead technical discovery, demonstrations, evaluations, deployments, and integrations for Refractal’s AI security platform. Work with customer security, risk, and AI teams to deploy the product into production, translate policies into enforceable controls, support managed security providers, build connectors and reference implementations, and feed customer insights into the product roadmap.

Generate US pipeline by researching target accounts, mapping buying committees, and conducting multichannel outbound to security and risk leaders. Qualify inbound demo requests, book meetings, develop messaging for senior security and compliance buyers, and improve outbound processes, sequences, AI-assisted research, CRM hygiene, and sales tooling. Success requires consistently generating qualified meetings, documenting repeatable processes, and progressing toward a closing sales role.

Manage post-sale relationships with U.S. enterprise customers by leading onboarding, technical integrations, adoption, escalations, renewals, and expansion. Serve as the technical customer contact, coordinate fixes with engineering, conduct business reviews, track outcomes, translate feedback into product requirements, and develop scalable technical account management playbooks. The role requires strong B2B software experience, cloud and SaaS integration knowledge, enterprise retention and expansion success, and comfort with senior stakeholders.