Head of HR, Fulfillment & Customer Service
Rent the Runway
Greater NYC Area
2 weeks ago
As the Head of HR, Fulfillment & Customer Service, you will oversee all people-related matters in our Fulfillment and Customer Service functions. This includes our Secaucus, NJ and Arlington, TX facilities and our CX team, which is currently remote.
You will play a critical role in ensuring the organization drives a tightly aligned, integrated, high performance culture. You will help develop, lead and communicate the Rent the Runway culture and operating style, and will play an integral role in building the organization’s capabilities and a positive employee experience. To be successful in this position, you will feel comfortable alternating between high-level strategy, and day to day tactical advice to line managers and senior leaders across key functional areas.