Replicant
Replicant Benefits Overview
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
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Own production bugs, escalations, and enhancements for AI agent products. Investigate issues across logs, code, conversation data, telephony, integrations, authentication, APIs, and LLM prompting; implement, test, and ship fixes. Support customers directly, coordinate testing, guide frontline support engineers, build internal investigation tools, and relay feedback to Product while meeting SLAs.
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Own and build Replicant’s revenue operations function, including forecasting, pipeline management, compensation, pricing, quota setting, capacity planning, GTM systems, and AI-assisted reporting. Serve as a strategic partner to Sales and Finance leadership, consolidate fragmented revenue data, improve operating decisions, and grow the RevOps team from one analyst. The role requires experience building RevOps at growth-stage SaaS companies and leading cross-functional revenue strategy.
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Lead exploration and application of large language models and generative AI for enterprise contact-center automation. Translate research into high-performing, deployable ML systems; contribute across experimentation, implementation, and deployment; collaborate with engineering and product teams; optimize performance; and help shape team strategy, innovation, and professional growth.
