Jobs at Retool

Build and operate Retool’s production agent platform across product, infrastructure, and evaluation layers. Design agent prompting, context construction, retrieval, routing, tool use, sandboxing, and evaluation systems. Diagnose nondeterministic failures, improve reliability and safety, and partner on workload provisioning and deployment across cloud and self-hosted environments. Mentor engineers and establish standards for dependable agentic products.

Own the reliability and quality of AI-powered features in production. Design prompting, retrieval, routing, tool-use strategies, evaluation frameworks, guardrails, fallbacks, and regression detection for non-deterministic systems. Diagnose hallucinations, instruction drift, and context sensitivity while balancing quality, cost, latency, and robustness. Collaborate with product and infrastructure teams to establish quality standards and ship dependable AI products.

Build Retool’s automation platform, including Workflows and Agents, orchestration engines, execution infrastructure, AI integrations, and developer tooling. Design scalable distributed systems, collaborate with product and design, own projects from architecture through launch and iteration, improve platform reliability and performance, work with customers, and mentor engineers.

As a Software Engineer at Retool, you will enhance the core editor's UX, work on application scalability, debug customer issues, and assist in recruiting engineers, all while collaborating closely with product and design teams.

Drive architectural design of backend services, ensure security and efficiency, and manage production services on AWS EKS.

Operate and improve reliability across Retool Cloud, managed, BYOC, and self-hosted deployments. Automate provisioning, upgrades, migrations, and secret rotations. Build observability and safer deployment/rollback workflows, partner with product teams, and produce runbooks, docs, and migration guides to reduce customer toil and scale operations.

As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.

Commercial Counsel will support sales contracting by negotiating MSAs, DPAs, order forms, and NDAs; lead vendor contract reviews; build legal playbooks, templates, intake workflows, and process documentation; advise Finance, Accounting, Trust, and other teams; monitor AI-related legal developments; and support special legal projects.

Leads Retool’s legal function, including commercial and vendor contracting, privacy and data protection, AI-related legal matters, corporate governance, employment, intellectual property, financing, and compliance. The role manages the legal team, outside counsel, legal budget, contracting infrastructure, policies, playbooks, and risk reporting while advising executives and partnering with Sales, Finance, Product, Trust, Engineering, and People.

Build and manage strategic partnerships with major cloud and data partners (e.g., AWS, Databricks, Snowflake). Drive revenue via joint GTM plans, shared KPIs, cross-functional collaboration across sales, marketing, product, and customer success. Act as an individual contributor to expand revenue streams, navigate complex organizations, and scale partner programs.