Jobs at Retool

Own end-to-end delivery for a portfolio of Professional Services engagements: create and maintain project plans, manage scope, budgets, and partners, lead customer communications, surface risks, and drive clean closeouts and handoffs. Operate as the day-to-day delivery owner across internal teams, partners, and customers.

As a GTM Engineer, you will build technical solutions for GTM teams, improve internal tools, and experiment with AI to enhance workflows. You'll collaborate across departments, document best practices, and contribute to effective tool usage.

The role involves defining key metrics for customer success, analyzing customer behavior, and leveraging AI tools to enhance strategic decisions while collaborating across departments.

This role involves defining customer metrics, delivering insights to inform strategy, and driving alignment across teams to improve customer outcomes using data and AI tools.

As a Senior Escalation Engineer, you will manage critical customer issues, provide advanced technical support, and mentor team members to enhance technical support capabilities.

Lead and oversee Solutions Architects to design and implement full-stack Retool solutions, integrate enterprise systems, enable partners, scope and sell professional services, and drive internal initiatives to scale the Professional Services practice while directly delivering technical, customer-facing engagements.

Lead day-to-day workplace operations and employee experience for Retool's New York hub. Manage vendors, facilities, budgets, workplace technology, events, onboarding, and cross-team partnerships. Serve as onsite culture carrier, IT liaison for AV and hardware, and support global workplace standards and programs.

As a Software Engineer at Retool, you will enhance the core editor's UX, work on application scalability, debug customer issues, and assist in recruiting engineers, all while collaborating closely with product and design teams.

Drive architectural design of backend services, ensure security and efficiency, and manage production services on AWS EKS.

As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.

The AI Product Engineer will build AI-driven software features, enhance performance, and develop intelligent UIs, working across product and infrastructure layers.

You will improve Retool's core editor, enhance platform performance, debug issues, and collaborate with teams on feature development.

Provide commercial legal support for sales and vendor contracts (MSAs, DPAs, NDAs, order forms), build contract templates and legal ops processes, partner with Finance/Trust, monitor AI-related legal developments, and assist Senior Corporate Counsel on special projects.

The Account Executive will manage enterprise sales for Retool, develop strategic plans, build customer relationships, and collaborate with engineering and sales teams to close large deals.

In this role, you'll own enterprise sales, manage key accounts, build relationships, close deals, and collaborate across teams to meet sales objectives.

The Senior Product Marketing Manager leads data & AI go-to-market strategies at Retool, focusing on ICP definition, messaging, market intelligence, and cross-functional collaboration.