Jobs at Rocket Software

Manage strategic customer accounts as a trusted advisor, driving product adoption, value realization, retention, renewals, and expansion. Develop success plans, monitor customer health in Gainsight, mitigate risks, lead escalations, conduct executive business reviews, and advocate for customer needs. Collaborate with Sales, Services, Support, Product, Engineering, and Marketing while mentoring peers and improving Customer Success practices. Rocket Mobius experience is strongly preferred.

Lead Vertica product management: define vision and roadmap, build product operating model, drive customer discovery and design-led development, align cross-functional teams, support GTM, and represent the product externally to analysts and customers to drive revenue and market position.

The Mainframe Modernization Solutions Architect will analyze, design, and implement solutions for modernizing mainframe environments, providing technical leadership and engaging with customers to achieve digital transformation goals.

The Senior Software Engineer will design and develop IMS TM and DB-compatible technologies, providing architectural leadership and mentoring while optimizing mission-critical applications for modern environments.

Provides embedded technical support for a strategic U.S. Government customer using Rocket connectivity products. Troubleshoots desktop and server connectivity issues, supports terminal emulation, maintains customer environment knowledge, documents resolutions, identifies proactive improvements, and collaborates with engineering, account, professional services, and product teams. Requires Linux/Unix administration, scripting, Kubernetes and container troubleshooting, enterprise networking and security knowledge, strong communication, five-plus years of customer-facing technical support experience, and eligibility for a U.S. Government MBI.

Provide commercial legal support to Sales and cross-functional teams: draft, structure and negotiate software, licensing, reseller and partner agreements; advise on IP, data protection, export controls and anti-corruption; resolve contractual issues; support corporate governance, compliance, and embedding regulatory changes into business processes.

The Strategic Account Executive will develop sales strategies, engage C-Suite executives, and close large enterprise deals to drive revenue growth.

The Senior Account Executive sells consulting service solutions, develops long-term sales pipelines, and builds executive relationships for Global 1000 clients, aiming to maximize customer ROI and exceed quotas.

The Principal Sales Engineer engages customers to address data integration challenges, particularly migrating from mainframe to cloud, while supporting the sales team and delivering technical presentations.

The Principal Customer Solutions Engineer leads complex mainframe modernization projects, provides technical support, and collaborates with customers to implement technology solutions for digital transformation.

The role involves leading ML strategy, architecting systems, designing algorithms, collaborating with teams, and mentoring engineers in AI for enterprise analytics.

The Senior Customer Solutions Engineer leads modernization projects, providing technical support and expertise in hybrid cloud infrastructure and application development, ensuring customer satisfaction through effective communication and project management.

The Senior Account Executive is responsible for selling software solutions to Global 1000 clients, meeting revenue targets, leading sales campaigns, and building strong customer relationships.

The Senior Principal Product Architect leads the architecture of Workload Automation and DevOps solutions, focusing on automation technologies, hybrid cloud environments, and mentoring teams to modernize software engineering processes.