Jobs at Rokt

Support C-suite executives with comprehensive calendar, meeting, event, travel, visa, expense, and credit-card coordination. Manage logistics, agendas, communications, expense reconciliation, and confidential information while anticipating executive needs. Create efficient workflows using AI and automation tools, adapt to changing priorities, and provide backup support to other executive assistants.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Support Rokt mParticle implementations and QA for SDK, API, and partner integrations; troubleshoot client technical issues; build and configure demo and testing environments; produce reusable technical assets (SDK snippets, integration flows, scripts); assist technical project coordination; create internal documentation and automate reusable tools leveraging AI to improve QA and operational efficiency.

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.