Jobs at RXNT

Owns product enablement strategy across RXNT’s clinical and practice management solutions. Develops scalable LMS, training, documentation, Help Center, and feature-launch programs for Sales, Customer Service, Onboarding, and customers. Serves as the product knowledge expert, identifies content gaps, improves workflows, evaluates automation and enablement technologies, and partners with Marketing and Product to drive adoption and consistent communication.

Own end-to-end development of AI-native healthcare solutions, from exploratory data analysis and model strategy through production deployment and monitoring. Fine-tune multimodal generative models, orchestrate AI agents, define rigorous evaluations, build scalable backend systems, and monitor data drift and model performance. The role requires strong software architecture, cloud infrastructure knowledge, observability, testing, autonomous execution, and technical mentorship in a high-stakes healthcare environment.

Designs intuitive, accessible healthcare software experiences by conducting user research, creating wireframes, prototypes, and high-fidelity interfaces, and maintaining design systems. Collaborates with product managers and engineers, advocates for usability and accessibility, iterates based on feedback and data, and supports go-to-market materials with design assets.

Drives new SaaS business among small healthcare practices by partnering with another account executive, managing opportunities through the sales cycle, conducting consultative sales activities, maintaining pipeline data, meeting revenue targets, and coordinating customer onboarding transitions.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.