Spring Health
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The Manager, Global Program Management will drive ongoing program management of complex initiatives, oversee strategic planning, manage resources, and ensure project milestones are met while fostering collaboration across teams. This role entails performance monitoring, KPI tracking, and risk management to delight customers and meet objectives.
The Clinical Manager will lead and supervise a team of mental health clinicians, ensuring effective case management, crisis counseling, and program delivery. Responsibilities include hiring, training, and supporting team growth, while maintaining compliance with regulatory standards and improving EAP services.
The Senior Data Analyst in Finance will partner with the finance team to build and enhance reporting infrastructure, ensuring accurate company-wide metrics. The role involves collaboration with analytics and data teams to integrate data, create dashboards, and provide documentation/support to ensure effective data usage across teams.
The Associate General Counsel will ensure compliance with US privacy and data protection laws, provide legal guidance across the company, manage HIPAA compliance, develop policies, conduct assessments, and work with cross-functional teams on data privacy and security issues.
As a full-time Mental Health Provider at Spring Health, you will conduct virtual counseling sessions, perform clinical risk assessments, and handle critical incidents. You will maintain compliance and ethical standards while utilizing data-driven decision making to monitor client care. Your role involves collaboration with the clinical team and delivering evidence-based care to clients.
As a Clinical Care Navigator, you will provide clinical support, connect members to mental health resources, assess risks, and coordinate care plans. You will utilize techniques like active listening and motivational interviewing while managing a clinical phone queue. Document interactions professionally, promote collaboration with care providers, and problem-solve barriers to care.
The Sr. RFP Library Content Manager at Spring Health manages and optimizes the content library, ensuring it is current and aligned with the latest product offerings and strategies. They collaborate with cross-functional teams, analyze content to identify common inquiries, and conduct regular audits to maintain quality and consistency.
As the Director, People Business Partner, you'll align people strategies with business goals, influence leaders on organizational challenges, coach executives, and lead initiatives for talent development, cultural transformation, and employee well-being. You'll also utilize HR metrics to drive decisions and support major company transformations.
As a Strategic Account Manager, you will build and nurture relationships with key customers, manage the customer lifecycle, identify upsell opportunities, and drive revenue growth. You'll collaborate cross-functionally to enhance customer satisfaction and utilize data to optimize strategies and results.
The Senior Director of Strategic Customer Programs will lead initiatives to enhance customer engagement and satisfaction at Spring Health. Responsibilities include managing customer programs, collaborating with marketing, and serving as a strategic advisor to the VP of Customer Success to drive customer retention and organizational growth. This role is essential for building strong customer relationships and ensuring value delivery.
The Senior Marketing Manager will drive customer marketing programs at Spring Health, focusing on developing and pitching unique strategies to acquire new members, enhance customer engagement, and service diverse populations. This role requires collaboration with various stakeholders, creative experimentation, and building frameworks that elevate marketing initiatives across the organization.
The Global Care Navigator will assist members in their mental health care journey by providing support through various communication channels, managing care coordination needs, conducting clinical assessments, and addressing crisis situations. This role emphasizes delivering a high-quality experience and ensuring member satisfaction with Spring Health's services.
The Copywriter (B2B) will create, edit, and optimize engaging copy for various digital channels and B2B marketing materials. The role involves collaboration with multiple teams to ensure consistent messaging and incorporation of SEO best practices while focusing on the mental health industry.
The Senior Revenue Cycle Specialist will oversee revenue cycles, focusing on billing for medical claims, resolving insurance claim issues, and ensuring timely payment postings. They will communicate with patients regarding bills and set up payment plans, manage accounts receivable, and identify trends to improve claims resolution and overall operational efficiency.
As a Senior Data Analyst focused on Member Experience, you will create and enhance reporting infrastructures, develop dashboards, partner with various teams to drive understanding of metrics, and ensure accurate data reporting to support mental health initiatives.
As a Senior Data Analyst, you will work with the Care Giver Experience team to define metrics, build reporting infrastructure, create dashboards, and analyze trends related to mental health services. You'll collaborate with cross-functional teams, including data scientists and analytics engineers, to ensure data accuracy and effective reporting across the organization.
The Business Development Representative will maintain relationships with Marketing and Account Executives, develop outreach strategies, generate sales-ready meetings, and achieve targets for pipeline opportunities. The role involves creative prospecting and collaboration to drive success in sales.
The VP Sales, Public Sector will manage a team of account executives to build partnerships with government agencies, develop sales strategies for securing contracts, and oversee customer management. Key responsibilities include maintaining strong governmental relationships, monitoring relevant regulations, and ensuring proposal submissions meet client needs.
The Strategic Alliances Director will build and manage relationships with benefits consultants and brokers to promote Spring Health as a preferred mental health solution. Responsibilities include driving advocacy, supporting sales initiatives, attending industry events, and providing market insights to achieve revenue targets.
The Senior Engineering Manager will lead a team to optimize the member funnel and deliver features in the Member Experience Engineering team, focusing on creating web and mobile experiences for mental health care access. Responsibilities include managing team dynamics, ensuring timely delivery, and collaborating with product strategy.
