Teachable Careers In NYC
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Fraud Agent

Teachable
Greater NYC Area
23 hours ago
+38
The ability to process credit cards is critical to Teachable’s business model and overall Mission. The Fraud team, and specifically Fraud Agents, ensure that Teachable maintains acceptable chargeback rates so that our payment processing activities can continue. In addition, Fraud Agents play an important role in identifying and managing fraud across the platform, thus strengthening the integrity of our offering and further protecting the Company, its employees and our Creators. 

QA Engineer

Teachable
Greater NYC Area
1 day ago
+38
Take an ownership of Manual QA efforts in a given area of product. Create comprehensive and well-structured test plans and test cases based on product specifications. Work alongside our product team to analyze design specs and detect potential issues in early stages of developmen. Conduct functional and regression testing. Report defects and testing statuses. Identify test scenarios for automation . Write automated integration tests (Selenium WebDriver, Capybara, Cucumber). Embrace a growth mindset and share a willingness learn new tools and technologies.

Senior Software Engineer - Platform / Infrastructure

Teachable
Greater NYC Area
3 days ago
+38
(a) Determine which technologies and 3rd party tools should be used to build up our infrastructure, and when to invest in building custom software solutions if 3rd party solutions are not appropriate; (b) Lead a team of engineers in the design and implementation of the aforementioned infrastructure and custom tools and solutions, including translating higher-level goals into discrete tasks and assigning these tasks; (c) Establish system-level goals that ensure the reliability and performance of our web application infrastructure to provide a high quality level of service, and implement automatic fallback and mitigation procedures and strategies to address service degradation.

Technology Operations Manager

Teachable
Greater NYC Area
1 week ago
+38
Teachable is looking to bring on a Tech Operations Manager! This hire will help our Technology organization (Product Management, Product Design, Engineering and Data) scale up and work together seamlessly, while also being an excellent partner to other departments in the company. In this role you will work closely with our VP of Engineering & VP of Product to increase the Technology org’s transparency and predictability while enabling us to strategically stay one step ahead of our growing organization’s needs.

Senior Software Engineer - Front End

Teachable
Greater NYC Area
1 week ago
+38
Teachable is looking for a Senior Front End Engineer! We're a tight-knit team of smart people who like to get a lot done with minimal overhead. We collaborate on roadmap, design, and architecture, and are on a mission to revolutionize education. As a Senior Front End Engineer, you'll work directly on a system that impacts thousands of instructors and millions of students. You will work to create beautiful systems that are robustly designed to meet the needs of a massively growing user base. Check out How We Code at Teachable to get some insight into engineering here

Copywriter

Teachable
Greater NYC Area
1 week ago
+38
Write for a range of on- and offline marketing initiatives, including email campaigns, social media (paid), banner ads, landing pages, product copy, video, etc. Support stakeholders across Teachable–including brand marketing, product, customer engagement, partnerships, and beyond–with engaging messaging that inspires our creators and motivates them to take action. Collaborate with key stakeholders in helping us to define and wield our new brand strategy and voice across any and all touchpoints.  Develop customized strategies and copy based on defined customer segments, user behavior research, and best practice standards. Demonstrate the flexibility to take feedback and use new input to change your approach on the fly and refine your work to make it even stronger and more effective. Be a champion for our voice/tone and contribute to messaging strategy during key seasonal campaigns and events.  Establish style rules and help everyone in the company learn to love them. Help Teachable level up its copy on every single platform.

Product Analyst/Researcher

Teachable
Greater NYC Area
1 week ago
+38
Conduct independent research on multiple aspects of our product and experiences. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, and product data. Plan and execute the end-to-end research process: research to data synthesis to insights. Guide research influenced by business requirements. Collaborate with coworkers to utilize data from available sources. Advocate for best practices for data collection throughout the organization to ensure uniformity . Prepare detailed reports for internal operational views within the department and across the organization . Assist in creating quantitative models to illustrate the long-term effects of strategic decisions. Support the VP of Product with recommendations and insights.

Growth Acquisition Manager

Teachable
Greater NYC Area
1 week ago
+38
In this role you’ll manage campaigns across various channels (Paid Search, Paid Social, Display, Video, etc) and by partnering with cross-functional teams, you’ll have the means to optimize a customer’s journey from beginning to end.

Counsel

Teachable
Greater NYC Area
1 week ago
+38
Directly reporting to the VP, Legal and Compliance, you will be a central member of the team tasked with helping uncover, understand, and ultimately mitigate the legal and compliance risks that Teachable faces. You will be focusing your time on two sides of the same coin - law and compliance. In this role, it’s imperative that you can research and synthesize the legal requirements that we face and then pivot to implement policies, programs, or projects that ensure compliance with those laws. This person in this role will be a key figure assisting with keeping the organization safe and sound as we rapidly progress on our mission.

Fraud Analyst

Teachable
Greater NYC Area
1 week ago
+38
The ability to process credit cards is critical to Teachable’s business model and overall Mission. The Fraud team, and specifically Fraud Analysts, ensure that Teachable maintains acceptable chargeback rates so that our payment processing activities can continue. In addition, Fraud Analysts play an important role in identifying and managing fraud across the platform, thus strengthening the integrity of our offering and further protecting the Company, its employees and our Creators. 

Senior Software Engineer - Back End - Core Tools

Teachable
Greater NYC Area
2 weeks ago
+38
As a senior member of our technology team you will be responsible for designing and building key components of a system that impacts thousands of creators and millions of students. As our team continues to grow, your experience will be essential in ensuring that we hit our company targets, and continue to improve the supportive engineering culture we already have here. You will help define our roadmap and the best execution strategy to drive the progression of our stack and our team at large.

Customer Educator (NYC)

Teachable
Greater NYC Area
2 weeks ago
+38
Efficiently deliver solutions to customers by email and live chat and drive results by meeting or exceeding individual and team productivity and quality goals. Build encyclopedic knowledge of the functionality and capabilities of the Teachable platform, keeping pace with the continued evolution of our product features and capabilities. Demonstrate strong communication and interpersonal savvy by explaining processes and technical information in a concise and thorough manner, to support diverse customers and teammates. Collaborate and help close the customer feedback loop by reporting/synthesizing feedback to our product and engineering teams.