TierPoint Benefits Overview

Generates new business and expands existing accounts by prospecting, developing client relationships, identifying technology needs, and selling data center, cloud, managed services, and security solutions. Maintains sales pipelines and forecasts, delivers proposals and presentations, collaborates with technical and partner teams, meets recurring-revenue targets, and supports client retention. The role is home-office based but limited to specified regional markets and requires regular territory travel.

Senior cloud infrastructure engineer responsible for administering, optimizing, and securing VMware, virtualization, storage, and cloud environments. Leads complex troubleshooting, incident response, disaster recovery, automation, infrastructure projects, documentation, and continuous improvement initiatives. Mentors engineers, manages escalations, communicates with customers and leadership, and participates in on-call support. The role requires deep VMware expertise, enterprise storage and networking knowledge, scripting skills, technical leadership, and strong customer-service abilities.

Leads Salesforce platform governance, configuration, enhancements, backlog prioritization, release planning, and roadmap management. Partners with architects, technology teams, business stakeholders, and senior leaders to define requirements, solve complex process problems, mitigate delivery roadblocks, and improve end-to-end business outcomes. Oversees application lifecycle activities, process performance, troubleshooting, root-cause analysis, and solution implementation while providing informal team leadership and strategic guidance.