Trustpilot Careers In NYC
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Strategic Customer Success Manager

Trustpilot
Greater NYC Area
1 day ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Sales Manager

Trustpilot
Greater NYC Area
1 day ago
+23
Overview: Do you love developing professionals and leading a team to a common goal? Have you been told you’re uniquely charismatic, consultative and persuasive? Are you interested in joining a winning company and selling a great product? If so, Trustpilot is looking for a motivated, energetic and dynamic leader to join its management team.

Head of HR - US

Trustpilot
Greater NYC Area
1 day ago
+23
To support Trustpilot’s rapid expansion, we’re looking for a talented Head of HR to join our Global People team. The Head of HR US will act as a senior HR partner for all stakeholders within our New York City and Denver offices to ensure a smooth delivery of the HR operations as well as the implementation of strategic HR imperatives. This will be part of the Global People Leadership team and will take part in building & delivering the Global People Strategic Agenda. The role is based in New York City (approximately 20% Travel) reporting to our CHRO who sits at our headquarters in Copenhagen.

VP of Marketing Strategy & Operations

Trustpilot
Greater NYC Area
2 days ago
+23
Due to exciting growth, we now have an opening for a VP of Marketing Strategy & Operations based in either our London or New York office. We are looking for a strategic, results-oriented leader who will manage planning, processes, and systems for our marketing team. As a member of the Marketing leadership team, you will help deliver the strategy for our pipeline management, investments, tools and budget that align to our strategy.

Customer Success Manager

Trustpilot
Greater NYC Area
2 days ago
+23
This individual has a proven track record of client retention and growth, is an expert in building consultative relationships and is responsible for ​ensuring that every Trustpilot customer has a knowledgeable, responsive and a personable main point of contact during their entire lifecycle. Ultimately, the CSM is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case studies.

Financial Analyst

Trustpilot
Greater NYC Area
3 days ago
+23
You will join the Financial Planning & Analysis (FP&A) team responsible for delivering fast, accurate and insightful numbers for our stakeholders globally to support and inform the business. The FP&A team of five is located in NYC and supports a global leadership team located primarily in NYC, London and Copenhagen, in addition to supporting our global CFO based in NYC.

Director of Product Marketing - Pricing Strategy

Trustpilot
Greater NYC Area
3 days ago
+23
As part of the product marketing team and reporting into the VP of Global Product Marketing, the Pricing Strategy Director will be responsible for creating Trustpilot’s global packaging and pricing strategy for its various offerings. You will collaborate extensively with our c-suite, product marketing, product management, sales, and finance to accelerate growth across our company.

Product Marketing Director

Trustpilot
Greater NYC Area
3 days ago
+23
As part of the product marketing team and reporting into the VP of Global Product Marketing, the Product Marketing Director will be responsible for driving product market penetration and revenue by managing product launches from beginning to end, and creating marketing and communication plans to ensure ongoing success. You’ll work closely with your peers in product, marketing, engineering, partner, sales, support, and operations.

Sales Development Representative

Trustpilot
Greater NYC Area
1 week ago
+23
The Sales Development Representative (SDR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, energetic and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be a top sales performer. SDR’s are driven and competitive individuals who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self- motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position.

Senior Account Executive

Trustpilot
Greater NYC Area
1 week ago
+23
Trustpilot is expanding our Upper Mid-Market inside sales team to bring our world-class review solutions to more customers. As one of the most senior parts of the overall sales organization, the Senior AE will prospect for new business with the help of our Account Development/Pre Sales support teams as well as research new verticals to identify new opportunities, manage the sales funnel, and close deals. Understanding the buying personas of C Level Marketers and Customer Service leaders is crucial for success in this job as well as how to work with people at all levels of an organization. We are looking for people who have a history of attaining aggressive sales targets but have the hunger to continually develop their sales proficiency and take their career to the next level.

Account Executive

Trustpilot
Greater NYC Area
1 week ago
+23
As an Account Executive at Trustpilot you will be part of a fast-paced Sales team full of hard working and ambitious professionals. Selling in to the mid market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our Account Executive teams are made up of a combination of external hires and internal promotions from our ADR team so while the environment is competitive it is also supportive. Team members are walking in to an environment where if you put the work in our leaders and your peers will help you be successful, all while making sure you are having fun along the way. 

Programme Manager, Packaging & Pricing Initiative

Trustpilot
Greater NYC Area
1 week ago
+23
This full-time role as Programme Manager will take a leading role in planning, coordinating and delivering the workstreams across the organisation in order to execute in full the Packaging & Pricing Initiative.  You will be part of a small team consisting of members from all functions from across Trustpilot representing; Commercial, Product, Marketing etc tasked with delivering the Packaging and Pricing Initiative. You will need to travel regularly to keep aligned with stakeholders. You will collaborate extensively across the business including our C-Suite to ensure equal representation of all divisions of the business and adherence to Trustpilot’s mission and distinctives.

Partner Manager

Trustpilot
Greater NYC Area
1 week ago
+23
Trustpilot is seeking an energetic, personable and motivated individual with partnership, sales and account management skills to join us to build and manage partnerships to drive mutual success based at our NYC 5th Ave office. This individual will seek opportunities with agency and syndication partners to further extend Trustpilot’s reach and build commercial relationships to achieve revenue goals. You will closely work with experienced sales team leaders to nurture our current partnerships as well as recruiting new partnerships with digital/eCommerce agencies.

Lifecycle Marketing Manager

Trustpilot
Greater NYC Area
2 weeks ago
+23
Create the strategy for marketing nurture that progresses leads through the buying cycle from awareness to purchase. Work with marketing team to develop and execute nurture streams incorporating a variety of channels including email, direct mail, and digital. Set up A/B tests that provide consistent learning on top performing channels, messaging, and offers by buyer stage to optimize campaigns. Create acquisition-focused email campaigns to drive new customer growth and revenue. Work with marketing operations and sales to develop lead score and improve lead score over time by educating our target market and growing readiness to buy. Develop and maintain nurture reporting methodology and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance. Work with regional sales and marketing teams to integrate nurture strategy into regional strategy and get feedback on campaigns. Work with sales, operations, and business intelligence team to optimize engagement scoring and improve accuracy over time. Communicate performance, results and recommendations to stakeholders.