Jobs at Velera

Support Emerging Services product lifecycle through coordination, documentation, reporting, and stakeholder communication. Assist with pilots, client meetings, issue triage, and maintaining process artifacts to help incubate and commercialize fintech products.

Expert-level full‑stack .NET engineer who designs, develops, tests, and supports secure, scalable enterprise applications. Leads large projects, authors technical specs, mentors engineers, enforces SDLC and security/audit requirements, participates in Agile/Scrum, and drives technical strategy and innovation. Availability for occasional travel and on-call support is required.

Lead and supervise the Enhanced Fraud Services team to meet SLAs and quality standards. Manage escalations, hiring, training, performance reviews, projects, and process improvements. Provide coaching, analytics-driven fraud mitigation, SME support for demos/ROI, and internal/external presentations. Collaborate across teams to resolve FI issues and enhance member experience.

Provide first‑level technical support to employees and clients via phone, chat, and ServiceNow. Troubleshoot Windows and macOS systems, Office and Exchange issues, printers, servers, and network connectivity. Perform password resets, remote diagnostics, incident logging, follow‑up, escalation to higher support tiers, and participate in data recovery and continuous improvement efforts.

Senior-level business systems analyst who partners across product, engineering, data, and platform teams to define enterprise technology strategy, translate technical concepts into business outcomes, lead workshops and executive communications, drive governance and KPIs, perform gap/impact and data analysis, map processes, and mentor teams while ensuring alignment with security and compliance (PCI, SOC2, FFIEC).

Owner of assigned payments product lines responsible for strategy, growth, profitability, budgeting, forecasting, commercialization, and go-to-market. Lead market research, compliance monitoring, technical analysis, sales support, and cross-functional execution to launch and scale solutions for credit unions and partners.

Maintain, optimize, secure and support MS SQL databases including installation, configuration, patching, backups/restores, performance tuning, security, disaster recovery, user/permission management, documentation, and collaboration with development and infrastructure teams. Participate in on-call rotation and mentor junior DBAs.

Support growth, product, and sales teams to drive debit/ATM network business: develop deal strategy, articulate value propositions, deliver presentations, gather market intel, maintain CRM data, and support client/prospect engagements to expand and retain Veleras network footprint.

The Disputes Industry Strategist will develop marketing strategies for disputes solutions, engage clients, and create impactful presentations while collaborating cross-functionally.

The Disputes Programs & Engagement Coordinator manages employee engagement, program support, and business initiatives, ensuring successful execution of various activities and communications within the Disputes organization.

The Strategic Product Manager oversees product lines including Predictive Analytics and AI, managing strategy, profitability, and implementation while collaborating with various teams.

Lead a marketing team, executing end-to-end campaign strategies in a financial services environment, ensuring high-quality creative solutions and performance optimization across channels.

The Interaction Intelligence Program Manager leads the deployment of AI capabilities in the contact center, overseeing initiatives, technical oversight, and change management with a focus on ethical AI and stakeholder collaboration.

Manage strategic relationships with Veleras largest GSP partners, drive revenue growth, deliver strategic business reviews, develop account plans, negotiate contracts, identify cross-sell opportunities, and coordinate internal teams to implement payment and ecommerce solutions.

The Senior Oracle Fusion Administrator manages Oracle Fusion Cloud EPM and ERP systems, ensuring data pipeline reliability, integration processes, and reporting across financial applications. Responsibilities include configuring backend systems, designing business rules, optimizing performance, and supporting financial modules and reports.

Provide technical advisory and solution feasibility analysis for enterprise AI initiatives. Evaluate AI engineering approaches, integration complexity, reusable components, and architectural tradeoffs. Support prototyping guidance, vendor capability evaluation, and surface governance, risk, and technical constraints to inform enterprise decisions.

The Data Scientist I will analyze large datasets, build predictive models, conduct A/B testing, and communicate insights to stakeholders, enhancing business solutions.

Lead financial performance for the Contact Center: forecasting, in-period analysis, cost-to-serve modeling, pricing and profitability analysis. Partner cross-functionally to monitor performance, identify risks/opportunities, support business cases, and improve reporting, forecasting, and decision-making.

Lead strategic and operational initiatives for Risk Solutions, advising internal and external stakeholders, standardizing fraud prevention tools and governance, delivering communications, training, reporting, and controls to optimize risk operations across platforms and ensure effective fraud mitigation and product enablement.

The Client Growth Executive III manages key relationships with major credit unions to drive growth through strategic planning, consultative sales, and effective communication of Velera's products and services, aiming to enhance portfolio performance and client satisfaction.